Joy Creator

Nothing Bundt Cakes - 295; Sterling Heights (MI); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Employee discounts

Free uniforms

Training & development

Job summary

Nothing Bundt Cakes is seeking a Guest Service Representative in Sterling Heights, MI. You will craft beautiful cake presentations and deliver memorable guest experiences, assisting customers with cake choices and celebration add-ons.

You will process orders efficiently, maintain a spotless bakery, and work with an amazing team to bring joy to the community. Training and development are provided, with a focus on service excellence.

Qualifications

• Stand for extended periods and lift up to 25 pounds.
• Commit to weekday morning shifts and some weekend shifts.
• Customer service orientation in a fast-paced environment.

Responsibilities

• Create memorable experiences for every guest who walks through our door.
• Help customers choose the perfect cake and celebration add-ons.
• Process orders efficiently while maintaining high service standards.
• Create cake presentations and gift packages.
• Keep the bakery looking beautiful and inviting.
• Collaborate with the team to bring joy to the community.

Skills

People skills

Multitasking

Attention to detail

Stamina standing

Tools

POS system

Job description

Benefits

• Employee discounts
• Free uniforms
• Training & development

Do you love the idea of combining creativity with guest service in one rewarding role? Do you light up a room with your smile and positive energy? Do you love helping people celebrate special moments? Can you juggle multiple tasks while maintaining attention to detail?

If you're nodding along and feel energized by the idea of crafting joy through both cake artistry and exceptional service, we'd love to meet you!

As a Guest Service Representative at Nothing Bundt Cakes, you're more than just a team member – you're a celebration specialist!

Perfect Fit For

• Creative individuals who love working with people
• Those who thrive in a fast-paced, collaborative environment
• Customer service professionals interested in cake crafting
• Detail-oriented individuals with the ability to multitask effectively
• Individuals with the ability to stand for extended periods and capable of lifting up to 25 pounds
• Service professionals willing to commit to weekday morning shifts and some weekend shifts

A Day in the Life

Start your day crafting beautiful cake decorations and creating memorable experiences for guests. Throughout your shift, you'll:

• Create memorable experiences for every guest who walks through our door
• Help customers choose the perfect cake and celebration add-ons
• Process orders efficiently while maintaining our high service standards
• Create stunning cake presentations and gift packages
• Keep our bakery looking beautiful and inviting
• Work with an amazing team to bring joy to our community

The best part? Every day brings new celebrations and chances to make someone's day special!

We'll Teach You

• Cake crafting and decoration techniques
• Our "Sweet Steps of Service" approach
• All about our delicious cake flavors and sizes
• Point-of-sale system operation
• Visual merchandising techniques
• Celebration solution expertise

About Nothing Bundt Cakes

At Nothing Bundt Cakes, we’re all about bringing joy through handcrafted, delicious cakes made with love.

Our values aren't just words on a wall – they're brought to life every day through the actions of our team members.

• Servant's Heart
• Spirit of a Champion
• Genuine Connections
• Open Communication
• Attention to Detail
• Bring the Joy
• Do the Right Thing

Why Join Nothing Bundt Cakes?

• Be a Part of a Fun, Team-Oriented Environment where we celebrate our successes and help each other out.
• Learn and Grow: This role is a great entry point into the world of baking, with room for growth within our team.
• Flexible & Consistent Scheduling to balance your work with life’s other priorities.
• Employee Discounts on our delicious cakes.
• Competitive Hourly Rate $14-15/hour

Nothing Bundt Cakes is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.