Guest Service Pro – Growth, PTO & 401(k) Benefits

MainStay Suites Orlando Altamonte Springs; Florida; On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Health and Dental Insurance

401(k) with Employer Match

Paid time off

Job summary

Gulf Coast Hotel Management, Inc. is seeking a dedicated Guest Service Representative (GSR) at the MainStay Suites Orlando Altamonte Springs location in Florida.

The role centers on delivering outstanding guest service, handling check-in/out, and managing reservations with a positive, team-driven approach. The ideal candidate communicates effectively, maintains a friendly disposition, and upholds honesty and integrity in all interactions with guests, ensuring a high level of service standards

Qualifications

• Experience in guest-facing roles preferred.
• Strong communication and problem-solving skills.
• Ability to manage reservations and guest needs.

Responsibilities

• Greet guests and manage check-in and check-out processes.
• Coordinate reservations and respond to guest requests.
• Resolve guest issues with professionalism and courtesy.

Skills

Customer service

Communication

Reservations

Job description

Gulf Coast Hotel Management, Inc. is seeking a dedicated Guest Service Representative (GSR) at the MainStay Suites Orlando Altamonte Springs location in Florida.

The role centers on delivering outstanding guest service, handling check-in/out, and managing reservations with a positive, team-driven approach. The ideal candidate communicates effectively, maintains a friendly disposition, and upholds honesty and integrity in all interactions with guests, ensuring a high level of service standards