Guest Service Pro - Front Desk (Daily Pay, Benefits)

The Inn at Stonecliffe; Perrysburg (OH); Híbrido; USD 2.066.000 - 3.031.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Daily Pay

Telemedicine & Mental Health Care

Health Insurance Options

401k with Company Match

Paid Time Off

Holiday Pay

Pet Insurance

Employee Assistance Program

Discounts on event tickets

Descripción de la vacante

Schulte Hospitality Group is seeking a dynamic, service-oriented Guest Service Representative to join our team in Perrysburg, Ohio. This part-time role focuses on greeting guests, assisting with check-in, answering inquiries, and ensuring a positive guest experience at the front desk.

Responsibilities include coordinating with VIPs, handling phone inquiries, managing cash processes, and maintaining a welcoming front desk area.

Formación

• Basic computer skills required.
• Ability to communicate effectively verbally and in writing.
• Ability to exceed expectations of guests and team members.

Responsabilidades

• Greets guests as they arrive, focus on personal recognition.
• Reviews arrival lists daily and assists in preparing and assembling welcome amenities.
• Escort VIPs to room and check them in prior to arrival.
• Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed.
• Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with proper cash handling procedures and report all cash over/ shorts to management.
• Keep front desk area clean and organized.
• Assisting with lobby activation as needed.
• Utilize proper procedures when handling guest PPI data.
• Follow checklist when going through check in or check out with guest. Always retrieve necessary identification documents and form of payment upon arrival.
• Attends promptly to guest needs and inquiries
• Perform various other duties as assigned
• Perform various other duties as assigned to meet business objectives

Conocimientos

Basic computer skills

Ability to communicate effectivelyVerb

Ability to communicate effectively in写

Educación

High School education

Descripción del empleo

Schulte Hospitality Group is seeking a dynamic, service-oriented Guest Service Representative to join our team in Perrysburg, Ohio. This part-time role focuses on greeting guests, assisting with check-in, answering inquiries, and ensuring a positive guest experience at the front desk.

Responsibilities include coordinating with VIPs, handling phone inquiries, managing cash processes, and maintaining a welcoming front desk area.