Guest Service Pro - Flexible Hours & Perks

Smashburger | New Jersey; Totowa (NJ); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Tip sharing up to $2/hr

50% off menu items

Flexible schedules

Paid time off & benefits

401(k) match

Employee Assistance Program (EAP)

Referral bonuses

Growth opportunities

Free uniform

Job summary

Smashburger in Totowa, NJ is hiring a Guest Service Expert to greet guests with a friendly attitude, take accurate orders, and make menu recommendations. You’ll upsell when appropriate, keep the dining area clean and welcoming, and support your team in a fast-paced setting.

No experience is required—we provide training. You must be at least 16 years old, have strong communication and teamwork skills, and be able to stand for long periods and lift up to 25 lbs.

Qualifications

• No experience required; training provided.
• Must be at least 16 years old.
• Excellent communication and teamwork skills.
• Able to stand for long periods and lift up to 25 lbs.
• Flexible hours, including nights, weekends, and holidays.
• Commitment to food safety and store standards.

Responsibilities

• Greeting guests with a friendly, positive attitude
• Taking accurate orders and handling payments
• Making menu recommendations and upselling when appropriate
• Keeping the dining area clean and welcoming
• Supporting your team in a fast-paced environment
• Ensuring every guest leaves satisfied

Skills

Communication

Teamwork

Customer service

Job description

Smashburger in Totowa, NJ is hiring a Guest Service Expert to greet guests with a friendly attitude, take accurate orders, and make menu recommendations. You’ll upsell when appropriate, keep the dining area clean and welcoming, and support your team in a fast-paced setting.

No experience is required—we provide training. You must be at least 16 years old, have strong communication and teamwork skills, and be able to stand for long periods and lift up to 25 lbs.