Guest Service Pro - Flexible Hours & Growth Path

Smashburger | Maryland; Rockville (MD); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Tip share (up to $2/hour)

50% off menu items

Flexible schedules

Paid time off, medical, dental &vision

401(k) match

Employee Assistance Program

Referral bonuses

Growth opportunities

Free uniform

Job summary

Smashburger is hiring a Guest Service Expert to create memorable guest experiences in a fast-paced setting. Entry-level position with training provided; must be 16 or older and available for flexible hours, including nights and weekends.

You’ll greet guests, take orders, upsell menu items, and support a clean, welcoming dining area. There is potential for growth, competitive benefits, and a positive team environment where reliability and teamwork are valued.

Qualifications

• No experience required; training provided.
• Must be at least 16 years old.
• Ability to stand for long periods and lift up to 25 lbs.
• Flexible hours including nights, weekends, and holidays.

Responsibilities

• Greet guests with a friendly, positive attitude.
• Take accurate orders and handle payments.
• Make menu recommendations and upsell when appropriate.
• Keep dining area clean and welcoming.
• Support the team in a fast-paced environment.
• Ensure every guest leaves satisfied.

Skills

Strong communication

Teamwork

Customer service

Job description

Smashburger is hiring a Guest Service Expert to create memorable guest experiences in a fast-paced setting. Entry-level position with training provided; must be 16 or older and available for flexible hours, including nights and weekends.

You’ll greet guests, take orders, upsell menu items, and support a clean, welcoming dining area. There is potential for growth, competitive benefits, and a positive team environment where reliability and teamwork are valued.