Guest Service Expert: Flexible Hours, Growth & Tips

Smashburger | California; Sacramento (CA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Tip share up to $2/hour

50% off delicious menu items

Flexible schedules

Paid time off, medical, dental &vision

401(k) match (21+)

Employee Assistance Program

Referral bonuses

Growth opportunities for leadership

Free uniform

Job summary

Smashburger is hiring a Guest Service Expert to deliver memorable guest experiences in a fast-paced setting. No experience is required as training is provided; you’ll greet guests, take orders, upsell, and keep the dining area inviting.

Must be at least 16 years old with strong communication and teamwork skills. Candidates should be able to stand for long periods and lift up to 25 lbs, with flexible hours including nights, weekends, and holidays.

Qualifications

• No experience needed—we provide training.
• Must be at least 16 years old.
• Strong communication and teamwork skills.
• Ability to stand for long periods and lift up to 25 lbs.
• Availability for flexible hours, including nights, weekends, and holidays.
• Commitment to food safety and company standards.

Responsibilities

• Greeting guests with a friendly, positive attitude.
• Taking accurate orders and handling payments.
• Making menu recommendations and upselling when appropriate.
• Keeping the dining area clean and welcoming.
• Supporting your team in a fast-paced environment.
• Ensuring every guest leaves satisfied.

Skills

Strong communication

Teamwork skills

Stand for long periods

Lift up to 25 lbs

Flexible hours

Job description

Smashburger is hiring a Guest Service Expert to deliver memorable guest experiences in a fast-paced setting. No experience is required as training is provided; you’ll greet guests, take orders, upsell, and keep the dining area inviting.

Must be at least 16 years old with strong communication and teamwork skills. Candidates should be able to stand for long periods and lift up to 25 lbs, with flexible hours including nights, weekends, and holidays.