Guest Service Expert | Flexible Hours & Growth

Smashburger | Ohio; Westerville (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Tip share up to $2/hour

Menu item discounts

Flexible schedules

Paid time off

Medical/dental/vision benefits

401(k) match

Employee assistance

Referral bonuses

Growth opportunities

Free uniform

Job summary

Smashburger is hiring a Guest Service Expert in the United States to create welcoming experiences for every guest. You’ll greet guests, take accurate orders, handle payments, recommend menu items, and help the team in a fast-paced environment.

No experience required; training is provided. You must be able to stand for long periods, lift up to 25 lbs, and work flexible hours including nights, weekends, and holidays. Smashburger offers competitive perks and growth opportunities.

Qualifications

• No experience required—we provide training.
• Must be at least 16 years old.
• Strong communication and teamwork skills.
• Ability to stand for long periods and lift up to 25 lbs.
• Availability for flexible hours, including nights, weekends, and holidays.
• Commitment to food safety and company standards.

Responsibilities

• Greeting guests with a friendly, positive attitude.
• Taking accurate orders and handling payments.
• Making menu recommendations and upselling when appropriate.
• Keeping the dining area clean and welcoming.
• Supporting your team in a fast-paced environment.
• Ensuring every guest leaves satisfied.

Skills

No experience needed

Age 16+

Communication skills

Teamwork

Stamina

Flexible hours

Food safety

Job description

Smashburger is hiring a Guest Service Expert in the United States to create welcoming experiences for every guest. You’ll greet guests, take accurate orders, handle payments, recommend menu items, and help the team in a fast-paced environment.

No experience required; training is provided. You must be able to stand for long periods, lift up to 25 lbs, and work flexible hours including nights, weekends, and holidays. Smashburger offers competitive perks and growth opportunities.