Guest Service Expert: Fast, Friendly Upsell Pro

Smashburger | New Jersey; Clifton (NJ); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Tip share up to $2/hour

50% off delicious menu items

Flexible schedules

Paid time off

Medical, dental & vision benefits

401(k) match (21+)

Employee Assistance Program

Referral bonuses

Fast-track opportunities for growth

Free uniform

Job summary

Smashburger in New Jersey is seeking a Guest Service Expert to create great guest experiences. You’ll greet guests, take orders, upsell, and keep the dining area welcoming while supporting a fast-paced team.

No experience needed—training is provided. You must be 16 or older, with strong communication and teamwork skills, and the ability to stand for long periods and lift up to 25 lbs. Flexible hours include nights, weekends, and holidays.

Qualifications

• No experience needed—we provide training.
• Must be at least 16 years old.
• Strong communication and teamwork skills.
• Ability to stand for long periods and lift up to 25 lbs.
• Availability for flexible hours, including nights, weekends, and holidays.
• Commitment to food safety and company standards.

Responsibilities

• Greeting guests with a friendly, positive attitude.
• Taking accurate orders and handling payments.
• Making menu recommendations and upselling when appropriate.
• Keeping the dining area clean and welcoming.
• Supporting your team in a fast-paced environment.
• Ensuring every guest leaves satisfied.

Skills

Strong communication skills

Teamwork skills

Job description

Smashburger in New Jersey is seeking a Guest Service Expert to create great guest experiences. You’ll greet guests, take orders, upsell, and keep the dining area welcoming while supporting a fast-paced team.

No experience needed—training is provided. You must be 16 or older, with strong communication and teamwork skills, and the ability to stand for long periods and lift up to 25 lbs. Flexible hours include nights, weekends, and holidays.