Guest Service Pro: Fast-Paced, Friendly & Courteous

churchs; Tennessee; On-site; USD 25,000 - 33,000; Full time

Job summary

Church's Chicken is seeking a guest service team member to greet customers, take orders, process payments, and ensure fast, friendly service in a busy setting.

The role requires a high school diploma or GED and at least 6 months related experience, with strong cash handling and basic computer skills. You will maintain clean displays, rotate stock, and support the team to deliver quality dining experiences.

Qualifications

• High school diploma or GED, and at least 6 months related experience.
• Ability to handle cash and count back change accurately.
• Knowledge of restaurant policies and cash handling security.

Responsibilities

• Greet customers with a friendly demeanor and take orders within service times.
• Upsell products as directed by management.
• Collect payments and deliver orders to customers.
• Address customer service issues or complaints and notify a manager as needed.
• Maintain accurate cash drawer and count back at shift end.
• Ensure display cases are clean, rotated, and well stocked.

Skills

Customer service

Cash handling

Interpersonal skills

Fast-paced environment

Basic computer skills

Attention to detail

Education

High school diploma or GED

Tools

Cash register

POS software

Job description

Church's Chicken is seeking a guest service team member to greet customers, take orders, process payments, and ensure fast, friendly service in a busy setting.

The role requires a high school diploma or GED and at least 6 months related experience, with strong cash handling and basic computer skills. You will maintain clean displays, rotate stock, and support the team to deliver quality dining experiences.