Guest Service Manager

Aqua Tots Swim School - Aqua Tots Canton, LLC

Plymouth (MI)

On-site

USD 34,000 - 46,000

Full time

14 days+
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Benefits offered by this job

Flexible set schedules
Weekly pay
Bonuses - monthly
Bonuses - quarterly
Bonuses - yearly
Weekend meals
Benefits Package
Growth Opportunities

Job summary

Aqua Tots Swim School - Aqua Tots Canton, LLC is seeking a Guest Service Manager to lead daily operations, supervise a team, and ensure a friendly, efficient guest experience.

You will handle scheduling, payroll, and supply orders while maintaining a clean, safe environment; must be available full time, including one weekend shift, and commit to 40–45 hours weekly.

Qualifications

  • Availability to work full time.
  • One weekend shift from 8:30am-3pm (Sat or Sun).
  • 2 years management experience.
  • Build relationships with staff and customers.

Responsibilities

  • Scheduling
  • Training
  • Staffing
  • Payroll
  • Ordering supplies
  • Sales
  • Customer service
  • Managing and leading a team

Skills

Team leadership
Multitasking
Organization
Customer service

Job description

If you are looking for a FUN and AWESOME place to work, then look no more. Aqua Tots Swim Schools Canton is looking for a Guest Service Manager. Must be able to multitask, be extremely organized, manage a team, and work in a fast-paced environment.

Salary:

$40,000+ per year Based on Experience

We offer:
  • Flexible set schedules
  • Weekly pay
  • Bonuses - monthly, quarterly, and yearly
  • Weekend meals
  • Benefits Package
  • Growth Opportunities
Requirements:
  • Availability to work full time
  • Availability to work one weekend shift from 8:30am-3pm (Saturday or Sunday)
  • Ability to manage and lead a team
  • Work alongside General Manager and Aquatics Manager to provide a positive work environment
  • Maintain a clean, organized, and safe work area
  • Ability to process orders and order supplies as needed
  • 2 years management experience
  • Building relationships with staff and customers

Must be able to accommodate 40-45 hours per week. Schedule requires 4 weekdays (Monday-Friday) of a work schedule that can range from 9:30am-8pm and we require 1 weekend day (Saturday or Sunday) with a shift from 8:30am-3:00pm.

Duties:
  • Scheduling
  • Training
  • Staffing
  • Payroll
  • Ordering supplies
  • Sales
  • Customer service
  • Managing and leading a team

Position is salaried based on experience.

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