Guest Service Leader — Front-End Manager

T.A. Solberg Company, Inc.; Rhinelander, Northern (WI, KY); Hybrid; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Life Insurance

401(k) with 4% Match

Paid Time Off

Discounts at Trig's, Caribou Coffee,Tr

Job summary

Trig's in Rhinelander, WI is seeking a Manager - Guest Service Leader to oversee front-end operations and coach front-end associates. The role focuses on guest service excellence, supervising staff, and ensuring smooth store flow in a fast-paced retail environment.

You will lead coaching and training, handle guest inquiries, and perform supervisory duties while maintaining accurate cash handling and basic store upkeep.

Responsibilities

• Coaching, Leading, and Training Front End Associates
• Managing Guest Traffic and Assisting as Needed
• Attending to Guest Inquiries, Requests, and Complaints Promptly
• Perform Supervisory Duties as Needed
• Operating a Cash Register Accurately and Quickly
• Assisting with Basic Cleaning Duties

Job description

Trig's in Rhinelander, WI is seeking a Manager - Guest Service Leader to oversee front-end operations and coach front-end associates. The role focuses on guest service excellence, supervising staff, and ensuring smooth store flow in a fast-paced retail environment.

You will lead coaching and training, handle guest inquiries, and perform supervisory duties while maintaining accurate cash handling and basic store upkeep.