Guest Service Supervisor: Front End & Training

T.A. Solberg Company, Inc.; Rhinelander (WI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Vision Insurance

Life Insurance

401(k) with 4% Match

Paid Time Off

Discounts at Trig's

Job summary

Trig's is seeking a Full Guest Service Representative (GSR) in Rhinelander, WI to support guest service, front-end operations, and daily store activities. You will work closely with teammates to ensure a positive guest experience and assist with supervisory tasks as needed.

The role involves coaching front-end associates, managing guest traffic, handling inquiries and complaints promptly, and maintaining accurate cash register operations in a fast-paced retail setting.

Qualifications

• Experience in customer-facing retail or grocery environment.
• Ability to handle cash transactions accurately and quickly.

Responsibilities

• Working well with teammates
• Coaching, Leading, and Training Front End Associates
• Managing Guest Traffic and Assisting as Needed
• Attending to Guest Inquiries, Requests, and Complaints Promptly
• Perform Supervisory Duties as Needed
• Operating a Cash Register Accurately and Quickly
• Assisting with Basic Cleaning Duties

Skills

Guest service

Cash handling

Teamwork

Leadership

Job description

Trig's is seeking a Full Guest Service Representative (GSR) in Rhinelander, WI to support guest service, front-end operations, and daily store activities. You will work closely with teammates to ensure a positive guest experience and assist with supervisory tasks as needed.

The role involves coaching front-end associates, managing guest traffic, handling inquiries and complaints promptly, and maintaining accurate cash register operations in a fast-paced retail setting.