Evenings Guest Service Lead & Team Coach

T.A. Solberg Company, Inc.; Wisconsin; On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Life Insurance

401(k) with 4% Match

Paid Time Off

Discounts at Trig's, Caribou Coffee,Tr

Job summary

Trig's in Wisconsin is seeking a Full Time Guest Service Representative (GSR) for evening shifts. The role focuses on delivering friendly, efficient guest service, managing cash transactions, and assisting customers in a fast-paced grocery setting.

You will coach and train Front End Associates, help manage guest flow, and respond to inquiries while upholding our service standards. Trig's offers comprehensive benefits and opportunities for growth within the company.

Qualifications

• Guest service skills with a customer-focused mindset.

Responsibilities

• Work well with teammates.
• Coach, lead, and train Front End Associates.
• Manage guest traffic and assist as needed.
• Attend to guest inquiries, requests, and complaints promptly.
• Perform supervisory duties as needed.
• Operate a cash register accurately and quickly.
• Assist with basic cleaning duties.

Skills

Customer service

Leadership

Coaching

Training front end associates

Tools

Cash register

Job description

Trig's in Wisconsin is seeking a Full Time Guest Service Representative (GSR) for evening shifts. The role focuses on delivering friendly, efficient guest service, managing cash transactions, and assisting customers in a fast-paced grocery setting.

You will coach and train Front End Associates, help manage guest flow, and respond to inquiries while upholding our service standards. Trig's offers comprehensive benefits and opportunities for growth within the company.