Guest Service Host - Fine Dining Experience

Bretton Woods; Charlotte, Northern (NC, KY); Hybrid; USD 24,000 - 32,000; Full time

Job summary

Omni Parker House seeks a friendly Host to deliver guest-focused service in a fast-paced dining environment. You will greet and seat guests, manage reservations, and maintain an orderly host stand in coordination with the front-of-house team.

Ideal candidates have strong customer service skills, the ability to multitask, and a professional appearance. This on-site role requires flexible hours including evenings and weekends.

Qualifications

• Hands-on knowledge of food and beverage operations.
• Strong customer service and guest engagement abilities.
• Ability to multitask in a fast-paced hotel setting.

Responsibilities

• Seat guests and manage reservations with a welcoming demeanor.
• Answer phones, greet guests, and coordinate seating as needed.
• Maintain cleanliness and organization of the host stand and lobby area.
• Support service standards and handle guest inquiries professionally.

Skills

Food & beverage knowledge

Customer service

Guest engagement

Multitasking

Communication skills

Teamwork

Tools

Payroll systems

Micros

POS systems

Job description

Omni Parker House seeks a friendly Host to deliver guest-focused service in a fast-paced dining environment. You will greet and seat guests, manage reservations, and maintain an orderly host stand in coordination with the front-of-house team.

Ideal candidates have strong customer service skills, the ability to multitask, and a professional appearance. This on-site role requires flexible hours including evenings and weekends.