Guest Service / Gulfport

Church's Texas Chicken; Gulfport (MS); Sur place; USD 24 000 - 30 000; Plein temps

Résumé du poste

Church's Texas Chicken in Gulfport, MS is seeking a Guest Service team member to greet customers, take and fill orders, and deliver meals with a friendly, energetic attitude.

You will handle payments, perform cash-out duties, assist with product displays, maintain cleanliness, rotate stock, and respond promptly to customer concerns. HS diploma or GED preferred; at least 6 months in a related role.

Qualifications

• High school diploma or GED preferred, but not required.
• At least 6 months of experience directly related to the duties.

Responsabilités

• Greets customers with a sincere smile and welcoming attitude.
• Takes and fills customer orders within service time.
• Suggestive upsell of products as directed by management.
• Collects money and delivers orders to customers.
• Addresses customer service issues promptly and notifies management as needed.
• Maintains cash drawer accuracy and counts it at shift end.
• Ensures product displays are rotated, clean, and well-stocked.

Connaissances

Customer service

Cash handling

Upselling

Teamwork

Formation

High school diploma or GED

Description du poste

This position is for a Guest Service with a company in Gulfport, MS.

Duties and Responsibilities

• Greets all customers with a sincere smile, making them feel welcome through positive, pleasant, and enthusiastic attitude.
• Takes and fills the customer's order within company mandated service time.
• Suggestive up sell of products as directed by management.
• Collects money and delivers order to customer.
• Immediately attends to any customer service problem or complaint.
• Notifies manager as needed.
• Verifies opening reading and bank.
• Is accountable and responsible for all cash issued and received at their register during their shift and all guest checks used.
• Counts down drawer at end of shift to ensure accuracy.
• Immediately notifies Manager in Charge of any deletions, over-rings or equipment problems.
• Ensures that all product holding times are strictly observed.
• Ensures products on the counter or in the display case are properly rotated and attractively displayed.
• Keeps display case interior and exterior clean at all times.
• Stocks the service area with a sufficient supply of napkins, cups, lids, etc.
• Maintains an adequate supply of iced tea.
• Performs all other duties as assigned.

Education and Experience

High school diploma or GED preferred, but not required; at least 6 months of experience that is directly related to the duties and responsibilities specified.