Guest Service & Food Prep Associate

Culver's; Verona (WI); On-site; USD 17,000 - 21,000; Full time

Job summary

Culver's in Verona, WI is seeking a team member who can provide friendly guest service and uphold Culver’s hospitality standards. The role focuses on serving guests, maintaining food safety, and contributing to a positive shift atmosphere.

Ideal candidates are friendly, guest-focused, and able to communicate effectively in a fast-paced restaurant setting. This on-site position emphasizes teamwork and reliability to ensure every guest leaves happy.

Qualifications

• Friendly with an engaging, outgoing personality.
• Guest focused with the ability to demonstrate meaningful interaction.
• Sound communication skills with the ability to work in a fast-paced, food service environment.

Responsibilities

• Consistently provides friendly guest service and heartfelt hospitality. Handles guest comments promptly and courteously with the ability to empathize, sympathize and educate.
• Prepares quality products while maintaining proper food safety practices, portion control and presentation within service time goals.
• Committed to teamwork demonstrating integrity and honesty while interacting with guests, team members and managers. Displays a can-do attitude that makes the difference between a great shift and an okay shift.
• Follows company safety standards at all times and looks out for the safety of other team members and guests.
• Reports to each shift in a neat, clean and unwrinkled uniform. Maintains a neat, well groomed appearance including personal hygiene, hair restraint and jewelry restrictions.
• Reports to each shift on time. Is considered by peers as reliable and dependable.
• Follows established restaurant practices and procedures.
• Performs primary and secondary position responsibilities timely and accurately.
• Performs any other miscellaneous job duties as assigned.
• Follows established restaurant practices and procedures.
• Reports to each shift in a neat, clean and unwrinkled uniform. Maintains a neat, well groomed appearance including personal hygiene, hair restraint and jewelry restrictions.

Skills

Friendliness

Guest focus

Communication

Job description

JOB SUMMARY:

Has a genuine desire to provide personalized guest service to

ensure that every guest who chooses Culver’s® leaves happy.

ESSENTIAL FUNCTIONS:

• Consistently provides friendly guest service and heartfelt hospitality. Handles guest comments promptly and courteously with the ability to empathize, sympathize and educate.
• Prepares quality products while maintaining proper food safety practices, portion control and presentation within service time goals.
• Committed to teamwork demonstrating integrity and honesty while interacting with guests, team members and managers. Displays a can-do attitude that makes the difference between a great shift and an okay shift.
• Follows company safety standards at all times and looks out for the safety of other team members and guests.
• Reports to each shift in a neat, clean and unwrinkled uniform. Maintains a neat, well groomed appearance including personal hygiene, hair restraint and jewelry restrictions.
• Reports to each shift on time. Is considered by peers as reliable and dependable.
• Follows established restaurant practices and procedures.
• Performs primary and secondary position responsibilities timely and accurately.
• Performs any other miscellaneous job duties as assigned.
• Follows established restaurant practices and procedures.
• Reports to each shift in a neat, clean and unwrinkled uniform. Maintains a neat, well groomed appearance including personal hygiene, hair restraint and jewelry restrictions.

QUALIFICATIONS:

• Friendly with an engaging, outgoing personality.
• Guest focused with the ability to demonstrate meaningful interaction.
• Sound communication skills with the ability to work in a fast-paced, food service environment.

PHYSICAL REQUIREMENTS:

• Stands for long periods of time without sitting.
• Walks fast paced during shifts.
• Bends, reaches, and stoops as needed.
• Lift/carry 10 pounds or less constantly.
• Lift/carry 11-20 pounds frequently.
• Lift/carry 21-50 pounds occasionally.
• Lift/carry 51-100 pounds rarely.

In 1984, Craig and Lea Culver, along with Craig’s parents George and Ruth, opened the very first Culver's in the family’s beloved hometown of Sauk City, Wisconsin, and began serving ButterBurgers® and Frozen Custard.
Craveable as our signature combination is, the Culver family knew right away that although the business is centered around the food, it is really about the people. While folks can vividly recall the first time they bit into a ButterBurger or tasted a scoop of rich, creamy Fresh Frozen Custard, it’s our way of welcoming guests that truly makes Culver’s delicious.