Guest Service Specialist

Culver's; Greenfield (IN); On-site; USD 17,000 - 21,000; Full time

Job summary

Culver's in Greenfield, IN is seeking a friendly Team Member to deliver personalized guest service and uphold food safety standards. You will interact with guests, share product knowledge, and support smooth restaurant operations in a fast-paced setting.

This role requires reliability, strong communication, and a neat appearance; you will follow policies, attend meetings, and help with various duties to ensure guests leave happy. 1846 N State St, Greenfield, IN 46140, USA

Qualifications

• Reading and writing skills required.
• Communicates with guests, team and management.
• Maintains a sense of urgency.
• Demonstrates trained food safety knowledge.

Responsibilities

• Consistently provides excellent guest service and hospitality.
• Demonstrates proper personal hygiene and food safety practices consistently.
• Maintains a neat, well-groomed uniformed appearance.
• Follows restaurant policy on attendance, respectful conduct of team members and all other policies consistently.
• Assists guests with product knowledge and promotional information upon request accurately.
• Follows company safety standards at all times and looks out for the safety of other team members and guests.
• Demonstrates proper food safety practices by accurately completing the Quality Control/Safe Food Checklist.
• Handles guest comments promptly and courteously.
• Performs primary position responsibilities timely and accurately.
• Performs secondary position responsibilities timely and accurately, after the primary duties are accomplished.
• Performs back-up support accurately and timely after secondary responsibilities are accomplished.
• Assists with odd job responsibilities timely, upon manager on duty (M.O.D.) request.
• Answers the telephone courteously and professionally, within three rings.
• Prepares quality products while maintaining: portion control and presentation within service goal times.
• Attends all team member meetings.
• 1846 N State St, Greenfield, IN 46140, USA

Skills

Reading & writing

Guest service communication

Urgency

Food safety knowledge

Job description

Culver's in Greenfield, IN is seeking a friendly Team Member to deliver personalized guest service and uphold food safety standards. You will interact with guests, share product knowledge, and support smooth restaurant operations in a fast-paced setting.

This role requires reliability, strong communication, and a neat appearance; you will follow policies, attend meetings, and help with various duties to ensure guests leave happy. 1846 N State St, Greenfield, IN 46140, USA