Guest Service Expert - Flexible Hours, Tip Share & Growth

Smashburger | California; San Jose (CA); On-site; USD 20,664,000 - 24,797,000; Full time

Benefits offered by this job

Tip share up to $2/hr

50% off menu items

Flexible schedules

Paid time off and benefits

Job summary

Smashburger in San Jose, CA is seeking a Guest Service Expert to create great experiences for every guest. You’ll greet guests, take orders, upsell when appropriate, and keep the dining area welcoming in a fast-paced team environment.

No prior experience is required; training is provided. Must be 16 years or older with strong communication and teamwork skills and the ability to stand for long periods and lift up to 25 lbs. Flexible hours including nights and weekends are available.

Qualifications

• No experience needed; training provided.
• Must be at least 16 years old.
• Strong communication and teamwork skills are essential.
• Able to stand for long periods and lift up to 25 lbs.
• Flexible hours, including nights, weekends, and holidays.

Responsibilities

• Greet guests with a friendly, positive attitude.
• Take accurate orders and handle payments.
• Make menu recommendations and upsell when appropriate.
• Keep the dining area clean and welcoming.
• Support the team in a fast-paced environment.
• Ensure every guest leaves satisfied.

Skills

Customer service

Communication

Teamwork

Guest interaction

Job description

Smashburger in San Jose, CA is seeking a Guest Service Expert to create great experiences for every guest. You’ll greet guests, take orders, upsell when appropriate, and keep the dining area welcoming in a fast-paced team environment.

No prior experience is required; training is provided. Must be 16 years or older with strong communication and teamwork skills and the ability to stand for long periods and lift up to 25 lbs. Flexible hours including nights and weekends are available.