Guest Service Expert - Flexible Hours, Tip Share + Growth

Smashburger | Arizona; Mesa (AZ); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Tip share

Menu discount

Flexible schedule

Paid time off

Benefits package

401(k) match

EAP

Referral bonuses

Career growth

Uniform provided

Job summary

Smashburger in Mesa, AZ is seeking a Guest Service Expert to create welcoming experiences for every guest. No experience needed—we provide training, and you must be at least 16 years old.

You will greet guests, take orders, upsell when appropriate, keep the dining area clean, and support a fast‑paced team. This role offers flexible hours, competitive benefits, and opportunities for growth.

Join a team that values food safety, teamwork, and a passion for excellent service.

Qualifications

• No experience needed—we provide training.
• Must be at least 16 years old.
• Strong communication and teamwork skills.
• Ability to stand for long periods and lift up to 25 lbs.
• Availability for flexible hours, including nights, weekends, and holidays.
• Commitment to food safety and company standards.

Responsibilities

• Greeting guests with a friendly, positive attitude.
• Taking accurate orders and handling payments.
• Making menu recommendations and upselling when appropriate.
• Keeping the dining area clean and welcoming.
• Supporting your team in a fast‑paced environment.
• Ensuring every guest leaves satisfied.

Skills

Customer service

Communication

Teamwork

Job description

Smashburger in Mesa, AZ is seeking a Guest Service Expert to create welcoming experiences for every guest. No experience needed—we provide training, and you must be at least 16 years old.

You will greet guests, take orders, upsell when appropriate, keep the dining area clean, and support a fast‑paced team. This role offers flexible hours, competitive benefits, and opportunities for growth.

Join a team that values food safety, teamwork, and a passion for excellent service.