Guest Service Champion | Daily Pay & Benefits

Schulte Hospitality Group; State College (Centre County); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Daily Pay

Telemedicine

Health insurance options

401k plan + company match

Paid time off

Holiday pay

Pet insurance

Employee Assistance Program

Discounted hotel rooms

Savings Marketplace discounts

Job summary

Collegiate Hotel Group is hiring a Guest Service Representative to join Graduate by Hilton State College. This on-site role focuses on welcoming guests, flagging VIP arrivals, handling requests, and supporting front desk operations within a vibrant hospitality team.

The ideal candidate has prior customer service experience, a high school diploma, and strong communication and time-management skills. Competitive benefits and growth opportunities available.

Qualifications

• Prior customer service experience.
• High School Diploma/GED.
• Strong communication skills (verbal and written).

Responsibilities

• Greets guests and assists with arrivals in a warm, authentic manner.
• Handle front desk duties including answering phones and assisting with welcome amenities.
• Resolve guest complaints professionally and upsell front desk services.
• Maintain front desk area clean and organized.

Skills

Basic computer skills

Verbal & written communication

Guest service excellence

Time management

Education

High School Diploma/GED

Job description

Collegiate Hotel Group is hiring a Guest Service Representative to join Graduate by Hilton State College. This on-site role focuses on welcoming guests, flagging VIP arrivals, handling requests, and supporting front desk operations within a vibrant hospitality team.

The ideal candidate has prior customer service experience, a high school diploma, and strong communication and time-management skills. Competitive benefits and growth opportunities available.