Guest Service Cashier & POS Expert

Wingmen V Llc; Homestead (FL); Presencial; USD 10 000 - 25 000; Tempo integral

Resumo da oferta

Buffalo Wild Wings in Homestead, FL is seeking a team member to take and fulfill takeout orders, enter orders into the Point of Sale system, and collect payments.

You will greet guests, answer phones, upsell items, and coordinate with kitchen and serving staff to ensure accurate orders and smooth guest flow.

The role requires reliability, basic math, adherence to safety standards, and a friendly, personal approach that keeps guests coming back.

Qualificações

• Minimum age 16 as per state minor laws.
• Preferred: Prior experience in a restaurant or customer service role.

Responsabilidades

• Provide friendly welcome to incoming guests while ensuring timely seating.
• Follow proper phone etiquette and answer phones according to Buffalo Wild Wings specifications.
• Bus tables, deliver food to guests, follow FIFO guidelines, and complete other daily tasks.
• Respond to customer complaints/concerns and know when to get a manager involved.
• Take payments/handle cash drawer and process credit card transactions.
• Apply menu knowledge to make genuine suggestions and upsell.
• Correctly enter takeout orders into Point Of Sale system.
• Bag and manage takeout orders, check for accuracy.
• Maintain clean and orderly cashier area and practice proper safety and sanitation at all times.
• Thank guests as they leave and solicit feedback about the quality of service, expressing hope that they will return to BWWs in the future.

Conhecimentos

Customer service

POS knowledge

Cash handling

Upselling

Teamwork

Formação académica

Minimum age 16

Ferramentas

POS systems

Descrição da oferta de emprego

Buffalo Wild Wings in Homestead, FL is seeking a team member to take and fulfill takeout orders, enter orders into the Point of Sale system, and collect payments.

You will greet guests, answer phones, upsell items, and coordinate with kitchen and serving staff to ensure accurate orders and smooth guest flow.

The role requires reliability, basic math, adherence to safety standards, and a friendly, personal approach that keeps guests coming back.