Guest Service Busser — Elevate Dining & Cleanliness, $20.15/hr

Ghirardelli Chocolate Company; San Francisco (CA); On-site; USD 27,552 - 30,307; Full time

Benefits offered by this job

Hourly rate $20.15/hr

Job summary

Ghirardelli Chocolate Company in San Francisco is seeking a friendly Busser to support our restaurant and retail team. You will help deliver exceptional guest service, maintain a clean dining area, and assist servers during busy shifts.

You should be able to work with minimal supervision, communicate clearly, and perform duties with a smile. The role includes stocking supplies, clearing tables, and upholding food safety and company standards.

Qualifications

• Must be 18 years or older.
• High school diploma preferred.
• Strong oral and written communication skills.
• Ability to work with little supervision.
• Team player with professional demeanor.
• Ability to operate a dishwashing machine.

Responsibilities

• Provide exceptional Guest service.
• Maintain dining floor to Company Standards of cleanliness, arrangement, and display.
• Maintain detailed knowledge of all products, pricing, and Company History.
• Utilize knowledge of products and pricing to satisfy guest inquiries and create up-sell opportunities.
• Follow Food Safety guidelines and maintain all table tops, serve ware, floors and trash receptacles in a clean and sanitary condition.
• Keep all Fountain and Condiment supplies stocked and in good condition.
• Maintain the stockroom in a clean and orderly fashion.
• Clean windows and mirrors when they appear smudged or soiled or when directed by a Supervisor/Manager.
• Maintain Guest and Employee Washing Facilities in good working order and in a clean, sanitary condition.
• Properly Set Up, Maintain, and Break Down dining area.
• Replenish various server items throughout the day as needed, such as napkins, spoons, creamer, sugars, etc.
• Keep knowledge level current of all fountain products and their required preparation.
• Perform “Semi-Table Service" function as part of overall Guest Satisfaction.
• Empty trash cans and assist with trash runs, maintain the trash storage area.

Skills

Oral and written communication

Supervision-free work

Team collaboration

Time management

Guest service

Dishwashing machine operation

Education

18+ years old

High school diploma preferred

Job description

Ghirardelli Chocolate Company in San Francisco is seeking a friendly Busser to support our restaurant and retail team. You will help deliver exceptional guest service, maintain a clean dining area, and assist servers during busy shifts.

You should be able to work with minimal supervision, communicate clearly, and perform duties with a smile. The role includes stocking supplies, clearing tables, and upholding food safety and company standards.