Busser

Ghirardelli Chocolate Company; San Francisco (CA); On-site; USD 27,552 - 30,307; Full time

Benefits offered by this job

Hourly rate $20.15/hr

Job summary

Ghirardelli Chocolate Company in San Francisco is seeking a friendly Busser to support our restaurant and retail team. You will help deliver exceptional guest service, maintain a clean dining area, and assist servers during busy shifts.

You should be able to work with minimal supervision, communicate clearly, and perform duties with a smile. The role includes stocking supplies, clearing tables, and upholding food safety and company standards.

Qualifications

• Must be 18 years or older.
• High school diploma preferred.
• Strong oral and written communication skills.
• Ability to work with little supervision.
• Team player with professional demeanor.
• Ability to operate a dishwashing machine.

Responsibilities

• Provide exceptional Guest service.
• Maintain dining floor to Company Standards of cleanliness, arrangement, and display.
• Maintain detailed knowledge of all products, pricing, and Company History.
• Utilize knowledge of products and pricing to satisfy guest inquiries and create up-sell opportunities.
• Follow Food Safety guidelines and maintain all table tops, serve ware, floors and trash receptacles in a clean and sanitary condition.
• Keep all Fountain and Condiment supplies stocked and in good condition.
• Maintain the stockroom in a clean and orderly fashion.
• Clean windows and mirrors when they appear smudged or soiled or when directed by a Supervisor/Manager.
• Maintain Guest and Employee Washing Facilities in good working order and in a clean, sanitary condition.
• Properly Set Up, Maintain, and Break Down dining area.
• Replenish various server items throughout the day as needed, such as napkins, spoons, creamer, sugars, etc.
• Keep knowledge level current of all fountain products and their required preparation.
• Perform “Semi-Table Service" function as part of overall Guest Satisfaction.
• Empty trash cans and assist with trash runs, maintain the trash storage area.

Skills

Oral and written communication

Supervision-free work

Team collaboration

Time management

Guest service

Dishwashing machine operation

Education

18+ years old

High school diploma preferred

Job description

Busser

Ghiradelli’s employees are the face of our company. They set us apart from other retailers. They are ambassadors of our brand and over the past 48 years, our Restaurant and Retail division has evolved from a single soda fountain and retail store in Ghirardelli Square into a dynamic department, with over 700 colleagues. We believe our vision is changing the way the consumer experiences chocolate and our objective is to be America’s #1 premium chocolate company.

Scope of Responsibilities:

• Provide exceptional Guest service
• Maintain dining floor to Company Standards of cleanliness, arrangement, and display
• Maintain detailed knowledge of all products, pricing, and Company History
• Utilize knowledge of products and pricing to satisfy guest inquiries and create up-sell opportunities
• Follow Food Safety guidelines and maintain all table tops, serve ware,floors and trash receptaclesin a clean and sanitary condition
• Keep all Fountain and Condiment supplies both on the sales floor and behind the Fountain Area stocked and in good condition.
• Maintain the stockroom in a clean and orderly fashion
• Clean windows and mirrors when they appear smudged or soiled or when directed by a Supervisor/Manager
• Maintain Guest and Employee Washing Facilities in good working order and in a clean, sanitary condition
• Properly Set Up, Maintain, and Break Down dining area
• Replenish various server items throughout the day as needed, such as napkins, spoons, creamer, sugars, etc.
• Keep knowledge level current of all fountain products and their required preparation
• Perform “Semi-Table Service" function as part of overall Guest Satisfaction
• Empty trash cans and assist with trash runs, maintain the trash storage area

Specific Knowledge and Skills:

• Strong oral and written communication skills
• Ability to work with little or no supervision
• Ability to work with a diverse work team and meet adversity with professionalism
• Ability to manage time effectively
• Ability to maintain a smile, pleasant demeanor and provide Superior Guest Service
• Ability to operate a dishwashing machine

Education and Work Experience:

• Must be 18 years old
• High school diploma preferred

Hourly Rate: $20.15/hr

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.