Guest Service Auditor PT 2 Days Fri & Sat

Holiday Inn Express and Suites; Dayton (OH); On-site; USD 19,000 - 26,000; Part time

Job summary

Holiday Inn Express and Suites in Dayton, Ohio is seeking a highly motivated Part-Time Overnight Auditor to join our energetic hotel team. You will work the 11 PM–7 AM shift, delivering warm guest service while performing nightly financial audits and reporting.

This role emphasizes attention to detail, integrity, and reliability. Weekend availability is required, and prior hospitality experience is a plus, with opportunities to develop customer service and cash-handling skills in a supportive

Qualifications

• High school diploma or equivalent preferred.
• Ability to walk and bend frequently throughout the shift.
• Detail-oriented with a professional attitude.
• Reliable transportation to and from work.
• Ability to work independently during overnight hours.
• Must be available to work weekends (Saturday and Sunday).

Responsibilities

• Run the night audit and reset the operating system for the next day's business
• Send out daily financial reports to property and corporate teams
• Greet guests warmly in person and over the phone
• Coordinate guest check-in/check-out and assist with reservations
• Answer guest questions and resolve any issues promptly
• Monitor daily reservations and ensure rooms are ready prior to check-in
• Handle financial transactions including cash and credit payments
• Assist guests promptly with their requests and complaints
• Maintain cleanliness and perform light cleaning duties as needed
• Perform other duties assigned by the general manager

Skills

Customer service

Communication skills

Problem solving

Education

High school diploma or equivalent

Job description

Urgent Hiring: Highly Skilled Hotel PART-TIME Overnight Auditor – Immediate Start!

Are you looking for a dynamic night shift role where your communication skills and problem-solving abilities shine? Do you thrive in a fun, fast-paced environment that values your attention to detail and professionalism?

Join our enthusiastic team as a talented Hotel Overnight Auditor and enjoy a rewarding part-time position working overnight hours from 11 PM to 7 AM. This role offers a unique opportunity to develop your customer service expertise, gain valuable financial auditing experience, and be a vital part of a loving and supportive hospitality team. Weekend availability is a must, making this a perfect fit for motivated individuals who enjoy working during these hours.

Key Responsibilities

• Run the night audit and reset the operating system for the next day's business
• Send out daily financial reports to property and corporate teams
• Greet guests warmly in person and over the phone
• Coordinate guest check-in/check-out and assist with reservations
• Answer guest questions and resolve any issues promptly
• Monitor daily reservations and ensure rooms are ready prior to check-in
• Handle financial transactions including cash and credit payments
• Assist guests promptly with their requests and complaints
• Maintain cleanliness and perform light cleaning duties as needed
• Perform other duties assigned by the general manager

Qualifications & Requirements

• High school diploma or equivalent preferred
• Ability to walk and bend frequently throughout the shift
• Detail-oriented with a professional attitude
• Reliable transportation to and from work
• Ability to work independently during overnight hours
• Must be available to work weekends (Saturday and Sunday)

Why Apply?

• Work in a supportive and enthusiastic team environment
• Develop valuable skills in hospitality, communication, and financial auditing
• Enjoy a consistent overnight schedule with weekend shifts
• Be part of a fun and loving workplace that values your contributions

Location: 7121 York Center Drive, Dayton, OH 45414

Beginning with the first hotel in 1985, Indiana Hospitality Group has grown to become a substantial participant in the industry. Designing, building, owning, and operating a portfolio of hotels consisting of Marriott, Hilton, Intercontinental Hotels Group and Choice Hotels. At each property our goal is to exceed the guest expectations and
provide a unique guest experience. Clean-Fixed-Friendly Hotels!