Guest Service Attendant FT

Troon; Honolulu (HI); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Healthcare Benefits

Retirement Benefits

Time Off

Job summary

Troon is hiring a full-time Guest Service Attendant at Ala Wai Driving Range in Honolulu, HI. The role focuses on friendly, efficient service to guests and members and supporting golf shop operations, merchandise sales, range setup and maintenance.

The ideal candidate has at least 1 year of guest services experience, strong communication skills, and the ability to operate a golf cart. Benefits include healthcare, retirement plans, and paid time off where applicable.

Qualifications

• 1+ years in guest services experience
• Must be highly motivated, goal-driven and a self-starter
• Must have basic math skills and computer knowledge
• Must have strong customer/guest orientation
• Must have strong communication and interpersonal skills
• Must be dependable
• Knowledge about the game of golf preferred
• Must be able to operate a gas or electric golf cart
• Valid Driver's License

Responsibilities

• Maintain professional appearance
• Process customer reservations for golf course guests
• Provides fast, fun and friendly customer service to arriving guests to expedite check-in process
• Arranges and displays golf shop inventory as necessary and directed
• Collects fees (and other revenue) from guests and processes in the register as trained
• Issues receipts for guest purchases
• Takes messages for staff or guests
• Assists in reconciliation of daily CC charges/ accounts receivable to daily register at the closing of the day
• Assists with golf cart setup or washing after use as needed when picking range ballsPerforms clean‑up and closing procedures
• Perform other duties as assigned

Skills

Guest services

Customer service

Communication

Interpersonal skills

Dependable

Golf knowledge

Basic math

Computer literacy

Tools

POS system

Job description

Description

Ala Wai Driving Range, located in Honolulu, HI, is pleased to announce an excellent career opportunity for a full-time Guest Service Attendant! We are seeking a motivated individual who is interested in contributing to a positive experience for our members and guests while continuing to grow their knowledge of golf club operations. As an associate of Troon, you will contribute to a global leader in golf and community management.

Compensation:

$17.50 per hour

Summary:

The Guest Service Attendant will offer friendly and expedient service to the property's guests and assist the Head Golf Professional or General Manager in golf shop operations, merchandise sales and other golf-related activities which may include picking the range, setting up/washing of the range area.

Responsibilities:

• Maintain professional appearance
• Process customer reservations for golf course guests
• Provides fast, fun and friendly customer service to arriving guests to expedite check-in process
• Arranges and displays golf shop inventory as necessary and directed
• Collects fees (and other revenue) from guests and processes in the register as trained
• Issues receipts for guest purchases
• Takes messages for staff or guests
• Assists in reconciliation of daily CC charges/ accounts receivable to daily register at the closing of the day
• Assists with golf cart setup or washing after use as needed when picking range ballsPerforms clean‑up and closing procedures
• Perform other duties as assigned

Qualifications, Knowledge, and Skill Requirements:

1+ years in guest services experience

Must be highly motivated, goal-driven and a self‑starter

Must have basic math skills and computer knowledge

Must have strong customer/guest orientation

Must have strong communication and interpersonal skills

Must be dependable

Knowledge about the game of golf preferred

Must be able to operate a gas or electric golf cart

Valid Driver's License

All job descriptions are subject to a periodic review. Additional duties will be assigned occasionally by management.

Benefits & Other Compensation:

This position includes eligibility for the following benefits, subject to applicable plan terms:

• Healthcare Benefits – Medical, Dental, and Vision coverage
• Retirement Benefits – 401(k) with employer match (19 years of age and older)
• Time Off – Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria

Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan of documents and company policies, which may be amended at the Company's discretion.

About Troon:

Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world's largest professional club management company, that specializes in services in golf, hospitality, and residential communities.With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality.Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous,Troon offers professionals the opportunity to grow and succeed within a globally respected organization.Learn more atwww.troon.com .

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.