Guest Service Attendant - Front Desk & Hospitality

The Victus Group Master; Clovis (CA); On-site; USD 22,000 - 23,000; Full time

Job summary

The Victus Group in Clovis, CA is seeking a Guest Service Attendant for Hilton Garden Inn Clovis. The role involves registering arriving guests, assigning rooms, and checking guests out, using the PMS to process charges and payments.

Applicants should have strong customer service skills, be able to communicate clearly, and be comfortable with clerical tasks and basic housekeeping coordination. Flexible full-time or part-time shifts are available.

Qualifications

• High school qualification or equivalent.
• Previous hospitality experience would be advantageous.
• Strong written and verbal communication skills.
• Well-presented and professional appearance.
• Competency with Microsoft Office.
• Ability to learn on the job.
• Excellent customer service skills.
• Ability to multitask
• Ability to work alone or in a team environment.

Responsibilities

• Provide the highest quality of service to the customers at all times.
• Greet customers immediately with a friendly and sincere welcome.
• Check guests in and out in an efficient and friendly manner.
• Post guest changes and compute guest bill using the PMS; collect payments.
• Promote the hotel’s marketing programs.
• Maintain a positive, interactive relationship with property-based staff and management.

Skills

Bilingual a plus

Customer service

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

The Victus Group in Clovis, CA is seeking a Guest Service Attendant for Hilton Garden Inn Clovis. The role involves registering arriving guests, assigning rooms, and checking guests out, using the PMS to process charges and payments.

Applicants should have strong customer service skills, be able to communicate clearly, and be comfortable with clerical tasks and basic housekeeping coordination. Flexible full-time or part-time shifts are available.