Guest Service Attendant — Elevate the Dining Experience

Montage Hotels & Resorts; Laguna Beach (CA); On-site; USD 21,000 - 26,000; Full time

Job summary

Montage International in Laguna Beach is seeking a Server Attendant to support the Server team, stocking, cleaning, and maintaining the flow of your section. The role contributes to the organization as a partner aligned with the company’s goals, vision, and values.

The position requires 2–3 years in hospitality, English proficiency, and the ability to obtain required licenses (e.g., Food Handler’s Card, TIPS). The pay scale is $17.00 per hour, with EEO compliance noted.

Qualifications

• High School Diploma or equivalent education required.
• Minimum of 2-3 years of experience in hotel or restaurant environment with a strong emphasis in customer service and food and beverage.
• Must be of 21 years of age to serve alcohol.
• Ability to obtain/maintain state required licenses and/or certifications such as Food Handler’s Card and TIPS Certification.
• Have a working knowledge of Beer, Spirits, Wine and Dining.
• Ability to speak, read, write and understand English, the primary language used in the workplace.

Responsibilities

• Consistently following Food & Beverage sequence of service utilizing all proper procedures standardized by venue managers and chefs.
• Assisting in providing analytical support and decision making tools to leadership team to help exceed desired business results
• Setting and resetting of tables before, during and after service periods with clean polished silverware, glassware, share plates and napkins as necessary
• Pre-bussing and bussing of tables during service period; assisting servers with service steps where necessary
• Cleaning all spills, and broken glassware/dishes immediately, using floor signs when necessary
• Cleaning of all equipment, tools, and supplies and maintaining equipment in good working order while following all procedures and policies set forth by the company, division, department and County health department
• Working as a team and effectively communicating with management, servers and service staff in order to fulfill and address any issues or needs requested by guests and or other associates

Skills

Food & Beverage service

Customer service

Teamwork

English proficiency

Alcohol handling

Education

High School Diploma or equivalent

Job description

Montage International in Laguna Beach is seeking a Server Attendant to support the Server team, stocking, cleaning, and maintaining the flow of your section. The role contributes to the organization as a partner aligned with the company’s goals, vision, and values.

The position requires 2–3 years in hospitality, English proficiency, and the ability to obtain required licenses (e.g., Food Handler’s Card, TIPS). The pay scale is $17.00 per hour, with EEO compliance noted.