Guest Service Attendant

Hay Creek Hotels; Maricopa (AZ); On-site; USD 25,000 - 35,000; Full time

Job summary

An exciting opportunity awaits at a renowned hospitality venue in Arizona for a Guest Services Attendant. This role is perfect for individuals passionate about providing exceptional service in a vibrant environment. You will be responsible for welcoming guests, assisting with golf logistics, and ensuring a smooth experience on the course. Join a dynamic team that values enthusiasm and dedication to service excellence. If you thrive in a fast-paced setting and enjoy interacting with guests, this position is your chance to shine in the hospitality industry.

Qualifications

• High school diploma required at a minimum.
• Fluent speaking and writing skills in English.

Responsibilities

• Greet guests warmly and provide exceptional service.
• Maintain equipment and inventory levels for golf services.
• Monitor and adhere to company goals and procedures.

Skills

Customer Service

Communication Skills

Teamwork

Education

High School Diploma

Job description

Ak-Chin Southern Dunes in Arizona is excited to announce the exceptional career opportunity of Guest Services Attendant. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service to the clubs managed by Troon.

General Description of Duties and Responsibilities

1. Responsible to continually monitor, implement and adhere to all company goals and procedures.
2. When acting as an “Outside Service” staff member, responsible for welcoming and greeting guests and players, assisting guests at bag drop, staging clubs on golf cars, welcoming guests after their round, and cleaning and storing clubs as requested.
3. When acting as “Starter,” greet each group in a friendly manner, explain rules and course etiquette, facilitate an orderly and timely pace of play, answer questions, and keep records of starting times and golf car numbers.
4. When acting as “Range Starter,” ensure each group has four players if possible, manage golf car logistics, keep range stations stocked and organized, and maintain the practice green and hitting area.
5. Responsible for picking up and cleaning practice balls, maintaining proper inventories.
6. As “Player Assistant,” maintain proper pace of play.
7. Maintain the golf car fleet, storage area, and practice facility in a professional manner.
8. Assist with golf car setup and organization for various tee times and events.
9. Maintain equipment and inventory levels, including rental clubs, radios, pencils, tees, scorecards, and ball mark repair tools.
10. Perform other duties as assigned by the Supervisor or Head Golf Professional.
11. Provide excellent service and enthusiasm to all guest inquiries and requests.
12. Assist in maintaining a clean and professional practice facility.
13. Greet each player warmly and provide exceptional service throughout.

Experience / Education / Certification Requirements

• High school diploma required at a minimum.

Physical Requirements

• Ability to lift up to 50 lbs repetitively to shoulder height.
• Frequent bending, turning, kneeling, and stooping.
• Ability to stand and walk for extended periods.
• Ability to work outdoors in varying temperatures.
• Normal vision and hearing ranges.
• Ability to operate a golf car safely.
• Fluent speaking and writing skills in English.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.