Guest Service Associate / Front Desk

European Wax Center; Woodbury (MN); On-site; USD 18,000 - 30,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Discounts on exclusive EWC products

Complimentary eyebrow waxing

Discounted wax services

Paid time off

Job summary

European Wax Center is seeking a Guest Service Associate to represent the brand in a positive, upbeat manner and assist guests throughout their visit. You will educate guests on Wax Pass benefits, current promotions, and ensure accurate check-in/out using the POS system.

The role emphasizes teamwork, a fast-paced environment, and a passion for customer service. Part-time position offering pay starting at $13 hourly plus commission, with potential to earn more as commissions push earnings.

Qualifications

• Ability to work flexible days and hours.
• Positive, friendly, upbeat and personable demeanor.
• Ability to receive and implement feedback.
• Ability to work independently with limited supervision.
• A professional appearance at all times.
• A strong desire to work with others and engage guests with energy for EWC.
• Sales experience is preferred, but not necessary.

Responsibilities

• To be a brand ambassador for European Wax Center.
• To educate all guests on benefits and savings of Wax Passes and consistency with waxing.
• To educate guests on current in-center promotions.
• To maintain and exceed center and individual goals.
• To work with our POS system while checking guests in and out of their reservations.

Skills

Flexible days/hours

Positive demeanor

Receive feedback

Independent work

Professional appearance

Guest engagement

Sales experience

Job description

Position Overview:

The role of a Guest Service Associate is to represent European Wax Center in a positive, upbeat and professional manner while upholding the company's core values. The Guest Service Associate is the first and last impression of the guest's entire experience, so it's important to always maintain a cheerful and positive attitude. A Guest Service Associate works with others who share in excitement and passion for Revealing Beautiful Skin. Even better, a Guest Service Associate shapes the future of EWC and supports guests in feeling gorgeous, radiant, and confident in their own skin. This position is fun and fast-paced, as well as an opportunity to become part of a cohesive team!

Responsibilities:

• To be a brand ambassador for European Wax Center
• To educate all guests on benefits and savings of Wax Passes and consistency with waxing.
• To educate guests on current in-center promotions.
• To maintain and exceed center and individual goals.
• To work with our POS system while checking guests in and out of their reservations.

What's great about this position:

• You are involved with making people feel beautiful and confident!
• You'll enjoy spending time with your co-workers and guests.
• You'll get to work in a fast-paced, friendly environment.
• You'll get to know the beauty industry.
• You'll learn and develop with a growing national brand that has local, involved ownership.

Our ideal candidate would have:

• Ability to work flexible days and hours.
• A positive, friendly, upbeat and personable demeanor.
• Ability to receive and implement feedback.
• An ability to work independently with limited supervision.Ability to work in a fun, fast-paced environment.
• A professional appearance at all times.
• A strong desire to work with others and engage new associates with energy and enthusiasm for EWC.
• Sales experience is preferred, but not necessary.

Benefits:

• Medical insurance
• Dental insurance
• Discounts on exclusive EWC products
• Complimentary eyebrow waxing
• Discounted wax services
• Paid time off

Compensation:

• Pay starts at $13 hourly, plus commission
• With commission, associates average between $13-$22 per hour
• Bi-Annual hourly pay increases
• Bonuses

While the above pay is averaged based upon actual GSA performance, there is no cap on commission, so how much you earn is entirely up to you!

We provide training and support, and advancement opportunities are available! Positions available for regularly scheduled shifts (20-40 hours) per week.

We are an Equal Opportunity Employer.

Job Types: Part-time

European Wax Center began as a family-owned business in Florida. We were the first wax-only salon in the country, and pioneers in the single-service salon experience. We've gone from being the first to the biggest wax-only brand, with over 900 centers nationwide. Since 2004, we've provided our guests with a first-class waxing experience centering around our proprietary Comfort Wax®, private wax suites, being the industry leader in healthy and sanitary body waxing, and the most professionally trained estheticians in the industry.
From day one, we've been putting our values into action to delight our guests with an exceptional waxing experience.