Guest Service Associate

Workstream; Minneapolis (MN); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Complimentary brow waxing

Discounts on services & retail

Hourly wage + commission

Flexible schedule

Career growth

Job summary

European Wax Center is hiring a Guest Service Associate to educate guests, book appointments, and manage flow in a busy, welcoming environment.

The role offers an hourly wage with commission, a flexible schedule (nights and weekends), and opportunities for advancement within a growing team.

Qualifications

• Experience in customer-facing roles preferred.
• Ability to educate guests on services and products.
• Strong communication and interpersonal skills.

Responsibilities

• Educate guests on waxing benefits and packages.
• Schedule and confirm appointments; manage guest flow throughout the day.
• Maintain a fun, upbeat environment in a fast-paced setting.

Skills

Customer service

Positive attitude

Scheduling

Fast-paced environment

Flexible schedule

Job description

LOVE TO HELP OTHERS LOOK AND FEEL GORGEOUS? JOIN OUR TEAM!

Are you passionate about people and beauty? Are you naturally confident and outgoing? Does the idea of earning excellent commission drive you? If so, you need to join our team!

Turn your passion into a rewarding role with our growing team at European Wax Center! We're in the business of Revealing Beautiful Skin, and with your help, we'll give guests a reason to walk in, and strut out.

Here’s why you should come work with us:

• We believe that happy employees make happy guests, so you can expect a fun, upbeat, flexible work environment.
• We believe work should be interesting, so we’ll help you continuously develop new skills.
• We believe in promoting from within, so you’ll have opportunities for advancement.

Here’s what you need to bring to the table:

• An upbeat attitude & committed to delighting our guests and—of course—having fun while being awesome!
• Educating guests on the benefits of waxing and our wax packages.
• Scheduling and confirming appointments and managing guest flow throughout the day.
• Ability to work in a fun, fast-paced environment.
• Ability to work a flexible schedule including nights and weekends, because that’s when we’re busy.

As a Guest Service Associate, you'll have the drive and dedication to hit the ground running. Our comprehensive training will provide you with all the tools you will need and to show our appreciation, we offer great pay and performance incentives throughout your career!

Benefits:

• Complimentary brow waxing, as well as discounts on all other services & retail products.
• A fun, well-managed, successful work environment.
• Hourly wage plus commission and bonus opportunities.
• Flexible schedule – full and part-time available.
• Career growth.

This role is perfect for those looking for full time and part-time opportunities. We are open 7 days a week and offer flexible shifts.

EWC is an equal opportunity employer

Job Types: Full-time, Part-time

Pay: $14.50 per hour + commission.

Experience:

• customer service: 1 year (Preferred)

Multiple locations

Work Remotely: No

Work Location: Multiple Locations

European Wax Center began as a family-owned business. Since 2004, we've provided our guests with a first-class waxing experience centering around:

• Our proprietary Comfort Wax®
• Private waxing suites
• A crisp, clean environment
• And the most professionally trained estheticians in the industry

From day one, we've been putting our values into action to delight our guests with an exceptional waxing experience.