Guest Service Associate Front Desk

European Wax Center; Roseville (MN); Sur place; USD 18 000 - 30 000; Temps partiel

Avantages offerts par ce poste

Medical insurance

Dental insurance

Discounts on exclusive EWC products

Complimentary eyebrow waxing

Discounted wax services

Paid time off

Résumé du poste

European Wax Center is hiring a Guest Service Associate in Roseville, MN. The role focuses on creating a warm, confident guest experience, educating customers on Wax Passes and promotions, and driving center goals.

You will work in a fast-paced, friendly team environment, using a POS system to check guests in and out of reservations. Prior sales or customer service experience is a plus, and a positive, upbeat demeanor is essential.

Qualifications

• Customer-facing role experience preferred.
• Ability to educate guests on promotions and products.
• Open to fast-paced, team-centered environment.
• Willingness to receive and implement feedback.

Responsabilités

• Be a brand ambassador for European Wax Center.
• Educate guests on Wax Passes, waxing frequency and current promotions.
• Educate guests on in-center promotions and promotions.
• Maintain and strive to exceed center and individual goals.
• Operate POS system and check guests in/out of reservations.

Connaissances

Sales experience

Positive demeanor

Flexible hours

Team player

Independent worker

POS system experience

Outils

POS system

Description du poste

Position Overview:

The role of a Guest Service Associate is to represent European Wax Center in a positive, upbeat and professional manner while upholding the company's core values. The Guest Service Associate is the first and last impression of the guest's entire experience, so it's important to always maintain a cheerful and positive attitude. A Guest Service Associate works with others who share in excitement and passion for Revealing Beautiful Skin. Even better, a Guest Service Associate shapes the future of EWC and supports guests in feeling gorgeous, radiant, and confident in their own skin. This position is fun and fast-paced, as well as an opportunity to become part of a cohesive team!

Responsibilities:

• To be a brand ambassador for European Wax Center
• To educate all guests on benefits and savings of Wax Passes and consistency with waxing.
• To educate guests on current in-center promotions.
• To maintain and exceed center and individual goals.
• To work with our POS system while checking guests in and out of their reservations.

What's great about this position:

• You are involved with making people feel beautiful and confident!
• You'll enjoy spending time with your co-workers and guests.
• You'll get to work in a fast-paced, friendly environment.
• You'll get to know the beauty industry.
• You'll learn and develop with a growing national brand that has local, involved ownership.

Our ideal candidate would have:

• Ability to work flexible days and hours.
• A positive, friendly, upbeat and personable demeanor.
• Ability to receive and implement feedback.
• An ability to work independently with limited supervision.Ability to work in a fun, fast-paced environment.
• A professional appearance at all times.
• A strong desire to work with others and engage new associates with energy and enthusiasm for EWC.
• Sales experience is preferred, but not necessary.

Benefits:

• Medical insurance
• Dental insurance
• Discounts on exclusive EWC products
• Complimentary eyebrow waxing
• Discounted wax services
• Paid time off

Compensation:

• Pay starts at $13 hourly, plus commission
• With commission, associates average between $13-$22 per hour
• Bi-Annual hourly pay increases
• Bonuses

While the above pay is averaged based upon actual GSA performance, there is no cap on commission, so how much you earn is entirely up to you!

We provide training and support, and advancement opportunities are available! Positions available for regularly scheduled shifts (20-40 hours) per week.

We are an Equal Opportunity Employer.

Job Types: Part-time

European Wax Center began as a family-owned business in Florida. We were the first wax-only salon in the country, and pioneers in the single-service salon experience. We've gone from being the first to the biggest wax-only brand, with over 900 centers nationwide. Since 2004, we've provided our guests with a first-class waxing experience centering around our proprietary Comfort Wax®, private wax suites, being the industry leader in healthy and sanitary body waxing, and the most professionally trained estheticians in the industry.
From day one, we've been putting our values into action to delight our guests with an exceptional waxing experience.