Guest Service Agent - Hilton San Diego Bayfront

Hilton Worldwide, Inc.; San Diego (CA); On-site; Full time

Job summary

An established industry player is seeking a Guest Service Agent to enhance guest experiences at a premier hotel in San Diego. In this dynamic role, you will be the first point of contact for guests, responsible for greeting, registering, and checking them out, all while ensuring exceptional service and operational efficiency. With a commitment to excellence recognized by Fortune Magazine, this position offers a unique opportunity to be part of a best-in-class team. If you thrive in a fast-paced environment and are passionate about hospitality, this is the perfect opportunity to make a significant impact in a vibrant coastal setting.

Benefits

Best-in-class benefits package

Flexible schedule

Open availability for various shifts

Recognition as a top workplace

Qualifications

• At least one year of experience in customer service and hotel operations.
• Strong communication skills and computer proficiency are critical.

Responsibilities

• Greet and register guests while providing outstanding service.
• Check guests out of the hotel ensuring financial profitability.

Skills

Customer Service

Communication Skills

Computer Proficiency

Job description

Job Description - Guest Service Agent - Hilton San Diego Bayfront (HOT0BAN0)

Job Number:

HOT0BAN0

Work Locations

Hilton San Diego Bayfront, One Park Blvd, San Diego, 92101

The Hilton San Diego Bayfront is looking for a Guest Service Agent to join the team. The 30-story hotel with 1190 hotel rooms and 170,000 sq ft of meeting space offers a unique urban coastal experience for every guest.

Here you will enjoy a best-in-class benefits package. Come see why we were named #1 World's Best Workplace by Fortune Magazine and Great Place to Work!

The ideal candidate for this position should possess at least one year of experience in customer service, hotel operations, and hotel front desk roles. A flexible schedule, strong computer proficiency, and excellent communication skills are critical requirements.

Classification: Full Time
Schedule: Must have open availability to work various evening and overnight shifts which include weekends and holidays
Hourly Range: $22.01 - $24.45

What will I be doing?

As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards