Food and Beverage Supervisor, Odysea Lounge - Hilton San Diego Bayfront

Hilton; San Diego (CA); On-site; Full time

Job summary

Join a leading global hospitality company as a Food and Beverage Supervisor, where you will oversee operations at a vibrant waterfront lounge. This role offers an exciting opportunity to lead a dedicated team, ensuring exceptional guest experiences while managing daily restaurant activities. Enjoy a friendly workplace culture, competitive health benefits, and ample career growth opportunities. With a focus on teamwork, integrity, and quality, you will play a crucial role in maintaining high service standards and operational excellence. If you're passionate about the hospitality industry and ready to make an impact, this is the perfect opportunity for you.

Benefits

DailyPay Access

Medical Insurance

Mental Health Resources

Paid Time Off

Travel Discount Program

Parental Leave

401(k) Matching

Employee Stock Purchase Program

Debt-Free Education

Career Growth Opportunities

Qualifications

• 1+ year of supervisory experience in a restaurant/bar environment.
• Strong beverage background and customer service skills.

Responsibilities

• Supervise and train team members in restaurant operations.
• Monitor guest service quality and resolve complaints.
• Ensure compliance with health and safety standards.

Skills

Restaurant Management

Beverage Knowledge

Customer Service

Team Leadership

Problem Solving

Education

RBS/Food Handlers Certification

Job description

Rising above the San Diego Bay and steps from the Gaslamp Quarter and Petco Park, the Hilton San Diego Bayfront is where our Team Members love being a part of our award-winning culture! Here you'll enjoy a friendly workplace environment, competitive health benefits, career growth opportunities and our Go Hilton travel discount program.

We are hiring our next experienced Food and Beverage Supervisor to oversee Odysea Waterfront Lounge.

Hourly Rate: $25.00 - $29.00 per hour

The ideal candidate will possess the following qualifications:

1. At least 1 year restaurant/bar direct supervisor or manager experience
2. Strong beverage background, comfortable jumping in behind the bar when needed
3. RBS/Food Handlers certifications
4. Comfortable working late evenings, this lounge is open until 1:30am and this position typically closes 5 nights a week

The Benefits:

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

• Access to your pay when you need it through DailyPay
• Medical Insurance Coverage – for you and your family
• Mental Health Resources
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel discount program
• Supportive parental leave
• Matching 401(k)
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
• Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

What will I be doing?

As a Restaurant Supervisor, you would be responsible for assisting management in the direction and administration of a restaurant in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

1. Supervise, support, schedule, assign daily work, inform and train team members in all restaurant activities and operations
2. Monitor, observe and assist in evaluating team member performance
3. Support and assist team members in handling guest inquiries and requests and in resolving guest complaints
4. Ensure compliance with health, safety, sanitation and alcohol awareness standards
5. Manage and monitor product quality and service and satisfaction trends, evaluate and address issues and make improvements accordingly
6. Assist in monitoring inventory and inventory control

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

1. Hospitality - We're passionate about delivering exceptional guest experiences.
2. Integrity - We do the right thing, all the time.
3. Leadership - We're leaders in our industry and in our communities.
4. Teamwork - We're team players in everything we do.
5. Ownership - We're the owners of our actions and decisions.
6. Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

1. Quality
2. Productivity
3. Dependability
4. Customer Focus
5. Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision