Guest Service Agent — Front Desk, VIP Welcomes, Daily Pay

Schulte Restaurant Group; Northern (KY); Hybrid; USD 18,000 - 26,000; Full time

Benefits offered by this job

Daily Pay

Telemedicine

Health Insurance

401k Match

Paid Time Off

Holiday Pay

Pet Insurance

Employee Assistance Program

Discounts

Job summary

Schulte Hospitality Group is seeking a dynamic Guest Service Representative to join our team in West Homestead, PA. The role focuses on greeting guests, managing check-ins/outs, and delivering exceptional service in a fast-paced hotel environment.

Candidates should have at least one year in front desk operations, strong communication skills, and the ability to handle cash and guest data with integrity. A robust benefits package is offered with this position.

Qualifications

• Basic computer skills required.
• Clear written and verbal communication.
• Aim to exceed guest and team expectations.

Responsibilities

• Greet guests and provide personal recognition.
• Assist with check-in/check-out and assemble welcome amenities.
• Answer questions, transfer calls, and maintain front desk cleanliness.
• Handle cash and deposits according to procedures.
• Support lobby activation and protect guest data.
• Complete duties to meet business objectives.

Skills

Basic computer skills

Effective communication

Guest service excellence

Education

High School diploma

Job description

Schulte Hospitality Group is seeking a dynamic Guest Service Representative to join our team in West Homestead, PA. The role focuses on greeting guests, managing check-ins/outs, and delivering exceptional service in a fast-paced hotel environment.

Candidates should have at least one year in front desk operations, strong communication skills, and the ability to handle cash and guest data with integrity. A robust benefits package is offered with this position.