Guest Service Agent

Drury Hotels; Saint Peters (MO); On-site; USD 10,000 - 60,000; Part time

Job summary

Join an established industry player where your friendly demeanor and organizational skills will shine. This role offers the opportunity to create exceptional experiences for guests while working in a supportive environment that values your contributions. With flexible scheduling and a range of benefits, including health care and career growth opportunities, you'll be part of a team that celebrates success together. If you're looking for a place where you belong and can make a difference, this is the perfect opportunity for you.

Benefits

Flexible scheduling

Paid time off

Hotel discounts

Free room nights

Quarterly bonuses

Medical, dental, vision insurance

401(k) matching

Team Member Assistance Program

Career growth opportunities

Internal promotions

Qualifications

• Friendly and organized communicators with a can-do spirit.
• Ability to multitask and handle money effectively.

Responsibilities

• Serve as the welcoming face of the hotel to guests.
• Perform front desk functions including check-ins and check-outs.
• Assist with food service during breakfast and evening events.

Skills

Customer Service

Communication

Attention to Detail

Multitasking

Job description

Starting at $17.87! Looking for friendly, smiling faces. Hours will be between 3p-11p and looking for open availability throughout the week. Part-time 2/3 days a week to start.

Property Location:

170 Mid Rivers Mall Circle - St. Peters, Missouri 63376

You belong at Drury Hotels.

Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.

WHAT YOU CAN EXPECT FROM US

So. Much. More.

Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.

• Incentives -Quarterly bonuses up to $3200/year (we succeed together!) based on hotel results
• Work-life-balance– Flexible scheduling, paid time off, hotel discounts and free room nights
• Career growth -Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
• Health and well-being -Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
• Retirement -Company-matched 401(k)
• Award-winning- Ranked among Forbes' Best Midsize Employers (2024)

What you will do:

Serve as the happy, helpful face of our hotel to guests entering and departing our front door.

Ensure exceptional, positive experiences for our diverse team members and guests.

• Assist guests in a friendly, efficient, courteous, and professional manner.

• Perform front desk related functions, which include checking guests in and out, promoting company programs, maintaining guest records, cash handling, monitoring guest satisfaction, and problem resolution.

• Assist with breakfast and 5:30 p.m. Kickback service, which may include food preparation, set up, guest service (host or bartender), and clean-up.

• Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.

• Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.

What we expect of you:

With your can-do spirit and unique personality, you will shine at Drury Hotels.

We seek friendly, highly organized communicators and multitaskers with these qualifications.

• Warm and friendly manner in relating to and interacting with the public

• Demonstrated attention to detail while handling multiple tasks simultaneously

• Familiarity with handling money, making change, and using office machines in day-to-day activities

• Ability to speak and receive direction (written and verbal direction) in English

• Willingness and ability to work alone as scheduled

Rise. Shine. Work Happy.

Hiring Immediately!