Guest Service Agent

Wyndham Hotels & Resorts; Saint Paul (MN); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player seeks a dedicated individual to join their team in providing exceptional guest service. This role involves processing check-ins and check-outs, ensuring payments are secured, and assisting guests with their needs in a friendly and professional manner. The ideal candidate will be detail-oriented, enthusiastic, and a true team player, dedicated to exceeding guest expectations. With a comprehensive benefits package that supports work-life balance, this position offers a unique opportunity to make a meaningful impact in the hospitality sector.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Match

Paid Holidays

Paid Time Off

Employee Assistance Program

Qualifications

• Must be a team player with enthusiasm for guest service.
• Detail-oriented and dedicated to ensuring guest satisfaction.

Responsibilities

• Process check-ins/outs and secure payments.
• Assist guests with reservations and requests.

Skills

Team Player

Enthusiastic

Detail Oriented

Dedicated

Job description

This position is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional, and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards.

Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.

Qualifications & Behaviors

• Preferred:
• Team Player: Works well as a member of a group
• Enthusiastic: Shows intense and eager enjoyment and interest
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

• Self-Starter: Inspired to perform without outside help
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.