Guest Service Agent

Peachtree Group; Plainfield (IN); On-site; USD 25,000 - 35,000; Part time

Job summary

Peachtree Group is seeking a friendly and professional Guest Service Agent to manage check-ins and check-outs, assist guests, and ensure high standards of service. This part-time role is perfect for those looking to start their career in hospitality.

Benefits

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) retirement match

Paid Holidays

Paid Time Off

Employee Assistance Program

Fund access

Responsibilities

• Process check-ins and check-outs, secure payments, verify billing.
• Assist guests with reservations and requests in a timely manner.
• Ensure guest satisfaction and implement creative solutions.

Job description

The Guest Service Agent is responsible for processing check-ins and check-outs, securing payments, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional, and timely manner. They must follow high standards of quality to ensure guest satisfaction, anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards.

Peachtree Group offers a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also provide a generous 401(k) retirement match. To support work-life balance, we offer Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Other