Guest Service Agent

Peachtree Hospitality Management; Liberty Township (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

Home 2 Suites in Liberty Township is seeking a full-time front desk staff for the 2nd shift. The role focuses on ensuring guest satisfaction by processing check-ins/outs and assisting with requests. Ideal candidates should demonstrate a commitment to high-quality service and exceed guest expectations in a friendly manner.

Benefits

Health insurance

Travel opportunities

Competitive salary

Bonus plans

Responsibilities

• Process check-ins/outs and secure payments.
• Assist guests with reservations and requests.
• Anticipate guest needs and provide exceptional service.

Job description

The Home 2 Suites, Liberty Township is seeking full time position for the front desk 2nd shift. This position is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards.

About the company

Peachtree’s growth and diverse portfolio of hotel real estate and debt assets provide an increasing number of diverse career opportunities. Management recognizes the crucial roles of training and mentoring to assure success for its employees. Peachtree Hotel Group values its employees and recognizes they are its greatest asset. The company offers competitive salaries, bonus plans and benefits, such as health insurance and travel opportunities.

Notice

Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at [e-mail] or 407-000-0000.

Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.

An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report . NYC applicants may request an alternative process or accommodation at [e-mail] or 407-000-0000.