Guest & Security Patrol — Hospitality & Safety

Onni Group of Companies; Seattle (WA); On-site; USD 33,000 - 34,000; Full time

Benefits offered by this job

3 weeks PTO

Education allowance up to 1000 USD

Referral program

Free onsite parking

Housing discount after 1 year

Friends and family rates

Job summary

Onni is seeking a Courtesy Patrol to ensure a safe, hospitable environment across Seattle properties. You will greet guests, check access, enforce policies, assist front desk, and monitor the property on foot.

The role emphasizes professionalism, strong communication, and quick, calm responses to incidents. Ideal candidates will have excellent English, customer-service focus, knowledge of safety regulations, and the ability to work independently while coordinating with teams.

Qualifications

• Excellent English communication, both verbal and written.
• Knowledge of hospitality operations is strongly preferred.
• Ability to stand and remain on feet for extended periods.
• Proficient with Microsoft Office applications.
• Outstanding customer service skills and friendly demeanor.
• Familiarity with safety and security regulations.
• Self-starter who works well with people at all levels.

Responsibilities

• Secure assigned posts at entry points and greet guests.
• Verify authorization for guests and residents, check IDs and issue wristbands.
• Remind guests of safety policies with dignity and respect.
• Assist front desk agents and roam property to monitor issues.
• Resolve conflicts and determine appropriate action to maintain safety.
• Report problems and respond to emergencies on property.
• Provide first aid for medical emergencies and document incidents.
• Maintain daily activity reports and inventory of lost and found.

Skills

Excellent English communication

Hospitality operations knowledge

Stand for extended periods

Microsoft Office knowledge

Customer service excellence

Friendly, positive personality

Familiarity with safety regulations

Self-starter and people skills

Job description

Onni is seeking a Courtesy Patrol to ensure a safe, hospitable environment across Seattle properties. You will greet guests, check access, enforce policies, assist front desk, and monitor the property on foot.

The role emphasizes professionalism, strong communication, and quick, calm responses to incidents. Ideal candidates will have excellent English, customer-service focus, knowledge of safety regulations, and the ability to work independently while coordinating with teams.