Night Concierge & Security — Part-Time

Stratton Amenities; Seattle (WA); On-site; USD 29,000 - 30,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid sick leave

Paid time off

Job summary

Stratton Amenities is seeking energetic, friendly, and professional Courtesy Patrol/Concierge to ensure safety and exceptional service for residents and guests in Seattle. This overnight/part-time role focuses on observation, reporting security concerns, and engaging with residents to enhance their sense of comfort.

You will patrol facilities, respond to emergencies, and collaborate with the Facilities Manager and Concierge Director to maintain a premium living environment.

Qualifications

• Excellent verbal and written communication skills.
• Strong problem-solving abilities.
• Interpersonal skills and a passion for guest service.
• Ability to walk, patrol the property, parking areas, and amenities.
• Ability to actively listen and respond promptly and genuinely to residents' and guests' requests.
• Ability to think clearly and make concise decisions under pressure.
• Professional appearance with a neat and well-groomed demeanor.
• Organizational skills, proactiveness, productivity, and self-motivation with a positive attitude.
• Take pride in the position and property with a sense of ownership.

Responsibilities

• Remain attentive to the surroundings and refrain from activities that may distract from work.
• Welcome residents with a smile and provide exceptional service, offering assistance whenever possible.
• Anticipate residents' needs and offer assistance to anyone who appears to require it.
• Conduct daily rounds, thoroughly checking all areas of the facility.
• Inspect all entrances, egress doors, man-gates, handicap gates, fire gates, loading docks, and elevators (reporting any elevator issues immediately).
• Regularly monitor gates and doors throughout the shift to ensure safety.
• Respond promptly to facility emergencies such as fire alarms, elevator entrapments, vehicle accidents, smoke complaints, and noise complaints.
• Provide friendly customer service and accurate information to residents and guests.
• Follow directives from the Facilities Manager and/or Concierge Director.
• Inspect all doors and amenity spaces while patrolling the community.
• Reset furniture in amenities to maintain standards and prepare for the next day.

Skills

Verbal & written communication

Problem-solving

Interpersonal skills

Patrol capability

Active listening

Decision making under pressure

Professional appearance

Organization & proactiveness

Ownership of property

Job description

Stratton Amenities is seeking energetic, friendly, and professional Courtesy Patrol/Concierge to ensure safety and exceptional service for residents and guests in Seattle. This overnight/part-time role focuses on observation, reporting security concerns, and engaging with residents to enhance their sense of comfort.

You will patrol facilities, respond to emergencies, and collaborate with the Facilities Manager and Concierge Director to maintain a premium living environment.