Guest Safety & Service Ambassador — Flexible Hours

Punch Bowl Social; Dallas (TX); Hybrid; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive wages

Flexible hours

Growth opportunities

Referral bonus

Employee discounts

Job summary

Punch Bowl Social in Dallas, TX is seeking Security Ambassadors to help keep guests safe while delivering friendly hospitality. You will greet guests, monitor alcohol service, and coordinate with hosts and staff in a lively, high-volume venue.

Training will cover safety procedures, conflict resolution, and how to respond to questions from guests. This full‑time role emphasizes teamwork and a positive attitude in an energetic restaurant setting.

Qualifications

• Guest-focused with a positive attitude.
• Strong communication and interpersonal skills.
• Comfortable talking with strangers.
• Team player with ability to work in a fast-paced environment.
• Experience in a high-volume restaurant/bar is a plus.

Responsibilities

• Keep our community and guests safe by monitoring guests' alcohol intake.
• Greet guests enthusiastically and make recommendations on food, drinks, and service.
• Manage security-related alcohol-service decisions or refusals.
• Maintain communication with the door host, bartenders and management to ensure safety.
• Support team with table and service station cleanliness as needed.
• Join opening, continuous and closing side work.

Skills

Guest experience

Positive attitude

Communication

Teamwork

High-volume environment

Job description

Description

Security Ambassadors – We want you at Punch Bowl Social!

Life is short, work somewhere awesome. Join the Punch Bowl Social crew today and be the envy of all your friends.

• Competitive wages
• Flexible working hours
• Opportunity for growth and development
• Referral bonus program
• Team member discounts on food, beverage and activities!

Our security ambassadors are the key to making sure our guests are enjoying themselves in a safe environment. The good news is that your training will teach you everything you need to know to succeed on the job.

But there are a few skills you should have from the get-go:

• You value guest experiences and take pride in everything you do
• You've got attitude (the right kind, of course)
• Communication is key - you should be comfortable talking with strangers
• You understand that work is easier - and more fun - with teamwork
• Experience working in a high-volume restaurant/bar is ideal

What you'll be doing:

• Keeping our community and guests safe by ensuring guests aren’t over their limits
• Enthusiastically greeting guests, answering questions and making suggestions regarding food, drinks and service
• Responsible for various security functions related to alcohol service or refusal to serve
• Providing continual communication with the door host, bartenders and management team to ensure safety throughout the building
• Supporting all Team Members with table and service station cleanliness as needed
• Actively participating in assigned opening, continuous and closing side work

Follow us @punchbowlsocial or check us out at punchbowlsocial.com

We focus on an inclusive culture and celebrate everyone for who they are. We are an Equal Opportunity Employer and do not discriminate in hiring or employment on the basis of race, color, creed, religion, sex, sexual orientation, national origin, citizenship status, ancestry, age, marital or veteran status, physical or mental disability, arrest record, genetic information or any other characteristic protected by applicable federal, state and local laws.