Guest Safety & Security Specialist

Treasure Island Hotel Casino; Las Vegas (NV); On-site; USD 32,000 - 52,000; Full time

Job summary

Treasure Island Hotel Casino in Las Vegas is seeking a Security Officer to patrol the property, greet guests, and handle issues with professionalism and calm vigilance.

You will operate radios, monitor access, assist disabled guests, respond to emergencies with CPR/AED, file incident reports, and participate in fires and evacuations as needed.

This role requires at least one year of customer service experience and may include training in CPR, AED, first aid, and detainment/restraint techniques.

Qualifications

• At least one year customer service experience required
• Previous Security and/or Military experience preferred
• Training during probation: covers all aspects of the job
• Training packet with management, CPR, AED, First Aid, MDTS
• No Guard Card needed and training maintained throughout employment

Responsibilities

• Patrol all areas of the property to greet guests and handle issues
• Escort guests and employees as necessary
• Operate two-way radio to communicate with Control Room and Security staff
• Resolve complaints involving guests and employees
• Monitor access to restricted areas and guest rooms
• Assist disabled or impaired individuals including those in wheelchairs
• Remove drop boxes from gaming tables
• Operate company vehicles to respond to incidents and maintain security
• Provide CPR and AED when emergencies arise
• Complete incident reports using computer for property incidents
• Engage in high-stress, fast-paced situations and make split-second decisions
• Assist in fires and evacuations; detain or arrest violators when necessary

Skills

Customer service

Job description

Treasure Island Hotel Casino in Las Vegas is seeking a Security Officer to patrol the property, greet guests, and handle issues with professionalism and calm vigilance.

You will operate radios, monitor access, assist disabled guests, respond to emergencies with CPR/AED, file incident reports, and participate in fires and evacuations as needed.

This role requires at least one year of customer service experience and may include training in CPR, AED, first aid, and detainment/restraint techniques.