Guest Safety Lead – Hotel Security & Loss Prevention

Virgin Hotels; New York (NY); Vor Ort; USD 45.000 - 65.000; Vollzeit

Zusammenfassung

Virgin Hotels in New York, NY is seeking a Security Officer to protect guests and staff while maintaining a secure environment. You will lead investigations, patrol interiors and perimeters, respond to emergencies, and coordinate with law enforcement.

This role requires strong communication, vigilance, and teamwork to deliver a memorable guest experience. Essential duties include incident reporting, supervising security tasks during events, and enforcing hotel policies.

Qualifikationen

• Current, legal and unrestricted ability to work in the USA.
• Minimum of 2 years of Loss Prevention experience.
• Previous hospitality experience preferred.
• Clear and courteous English communication with guests and staff.

Aufgaben

• Lead investigations of accidents, thefts and property loss; complete incident reports.
• Patrol hotel interior and perimeter to spot safety and security risks.
• Respond to emergencies including fires, medical incidents and threats.
• Serve as liaison with federal, state and local law enforcement.
• Oversee administration and accuracy of reports and documentation.
• Coordinate additional staff for conferences and banquets.
• Monitor all areas including bedrooms, offices, storage, public areas and function rooms.
• Ensure fire prevention tours and safe means of escape.
• Advise department heads on security responsibilities.

Kenntnisse

Stamina

Data entry

English fluency

Teamwork

Incident reporting

Communication

Attention to detail

Confidentiality

Appearance standards

Jobbeschreibung

Virgin Hotels in New York, NY is seeking a Security Officer to protect guests and staff while maintaining a secure environment. You will lead investigations, patrol interiors and perimeters, respond to emergencies, and coordinate with law enforcement.

This role requires strong communication, vigilance, and teamwork to deliver a memorable guest experience. Essential duties include incident reporting, supervising security tasks during events, and enforcing hotel policies.