Guest Safety Host - Welcoming, Secure Bar Experience

Pouring With Heart; Austin (TX); On-site; USD 37,000 - 41,000; Part time

Benefits offered by this job

Employee Assistance Program

401(k) plan

First drink free

Health & Wellness Program

Health insurance

Vision insurance

Critical Illness insurance

Hospital Indemnity insurance

Pet Care coverage

Life Insurance

Short Term Disability Insurance

Long Term Disability Insurance

Job summary

Pouring With Heart in Austin, Texas is seeking a Security Host to welcome guests at Half-Step and maintain a safe environment. You will be the first and last impression, balancing hospitality with vigilance.

Responsibilities include greeting guests, verifying IDs, monitoring safety, de-escalation, crowd flow, and reporting incidents. Must be 21+ with required security certifications where applicable. Part-time roles include perks and tipping opportunities.

Qualifications

• 3+ years security, guest services, or hospitality experience preferred.
• Strong situational awareness and professionalism under pressure.
• Ability to de-escalate conflicts with patience and respect.
• Must be 21+ and have valid security guard certifications if required (varies by state).

Responsibilities

• Greet guests warmly and set a safe, welcoming tone.
• Verify IDs and manage guest entry per venue policies.
• Monitor floor and bar for safety; escalate issues as needed.
• Support staff and guests with conflict resolution and clear communication.
• Use de-escalation techniques to handle situations calmly and respectfully.
• Assist with crowd flow, line management, and capacity control.
• Report incidents, hazards, or violations to leadership.
• Follow health, safety, and compliance standards including responsible alcohol service.

Skills

Experience in security/guest services

Situational awareness

De-escalation techniques

21+ and security certification

Job description

Pouring With Heart in Austin, Texas is seeking a Security Host to welcome guests at Half-Step and maintain a safe environment. You will be the first and last impression, balancing hospitality with vigilance.

Responsibilities include greeting guests, verifying IDs, monitoring safety, de-escalation, crowd flow, and reporting incidents. Must be 21+ with required security certifications where applicable. Part-time roles include perks and tipping opportunities.