Security Host: Safe, Welcoming Guest Experience

Pouring With Heart; Lancaster (CA); On-site; USD 37,000 - 41,000; Part time

Benefits offered by this job

Employee Assistance Program

Health & Wellness Program

401(k) eligibility

First drink free

Job summary

Pouring With Heart is seeking a Security Host at our Los Angeles locations to create a safe, welcoming environment for guests and staff. You will balance professionalism with hospitality, acting as the first and last impression of the bar while maintaining order and upholding safety standards.

The role requires 21+ with prior security/guest services experience, strong de‑escalation skills, and the ability to respond calmly to incidents.

Qualifications

• 3+ years of security, guest services, or hospitality experience preferred.
• Strong situational awareness, confidence, and professionalism under pressure.
• Ability to de-escalate conflicts with patience, respect, and clear communication.
• Must be 21+ and have valid security guard certifications if required (varies by state).

Responsibilities

• Greet guests warmly and set the tone for a safe, welcoming environment.
• Verify IDs accurately and manage guest entry in line with venue policies.
• Monitor the floor and bar areas for safety concerns, escalating issues when necessary.
• Support staff and guests through conflict resolution and clear communication.
• Use de-escalation techniques to manage situations calmly and respectfully.
• Assist with crowd flow, line management, and capacity control during peak hours.
• Report incidents, hazards, or policy violations to leadership promptly.
• Follow all health, safety, and compliance standards, including responsible alcohol service and emergency procedures.

Skills

Security experience

Guest services

De-escalation

Situational awareness

Communication

Certifications

Job description

Pouring With Heart is seeking a Security Host at our Los Angeles locations to create a safe, welcoming environment for guests and staff. You will balance professionalism with hospitality, acting as the first and last impression of the bar while maintaining order and upholding safety standards.

The role requires 21+ with prior security/guest services experience, strong de‑escalation skills, and the ability to respond calmly to incidents.