Guest Safety & Hospitality Host - Bar Security (LA)

Pouring With Heart; Lancaster (CA); On-site; USD 37,000 - 41,000; Full time

Benefits offered by this job

Employee Assistance Program - Health &

First drink free at all Pouring With 9

Job summary

Pouring With Heart is hiring a Security Host to manage door safety at our Los Angeles venue. You will greet guests, verify IDs, monitor the floor and bar for safety, and support staff with conflict resolution while upholding hospitality and a welcoming atmosphere.

You are the first and last impression, balancing professionalism with approachability, de-escalating issues, and coordinating with team during peak hours to ensure smooth operations and guest satisfaction.

Qualifications

• 3+ years prior security, guest services, or hospitality experience preferred.
• Strong situational awareness, confidence, and professionalism under pressure.
• Ability to de-escalate conflicts with patience, respect, and clear communication.
• Must be 21+ and have valid security guard certifications if required (varies by state)

Responsibilities

• Greet guests warmly and set the tone for a safe, welcoming environment
• Verify IDs accurately and manage guest entry in line with venue policies
• Monitor the floor and bar areas for safety concerns, escalating issues when necessary
• Support staff and guests through conflict resolution and clear communication
• Use de-escalation techniques to manage situations calmly and respectfully
• Assist with crowd flow, line management, and capacity control during peak hours
• Report incidents, hazards, or policy violations to leadership promptly
• Follow all health, safety, and compliance standards, including responsible alcohol service and emergency procedures

Skills

Security experience

Situational awareness

De-escalation

Conflict resolution

Guest services

Hospitality

Job description

Pouring With Heart is hiring a Security Host to manage door safety at our Los Angeles venue. You will greet guests, verify IDs, monitor the floor and bar for safety, and support staff with conflict resolution while upholding hospitality and a welcoming atmosphere.

You are the first and last impression, balancing professionalism with approachability, de-escalating issues, and coordinating with team during peak hours to ensure smooth operations and guest satisfaction.