Guest Safety & Asset Protection Specialist

Sonesta Hotels International Corporation in; Denver (CO); On-site; USD 29,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(k) with Company Match

Paid Vacation and Sick Days

Sonesta Hotel Discounts

Educational Assistance

Parental Leave

Life Insurance

Disability Insurance

Employee Discounts

Job summary

The Security Officer at Sonesta Denver Downtown is responsible for the safety of guests, employees, and visitors and for protecting hotel assets in line with corporate guidelines and local regulations. You will perform fire prevention, safety checks, investigations of incidents, floor patrols, and report writing, while maintaining a high standard of guest service and alert response.

This full-time, hourly position offers a pay range of $21.00 to $22.00 per hour and a comprehensive benefits

Qualifications

• Regular and punctual attendance.
• Ability to adhere to grooming standards.
• Ability to stand and walk for long periods including running when needed.
• Ability to operate a vehicle in various weather conditions.
• Knowledge of safety and emergency procedures (fire, crowd control, bomb threats).
• Ability to operate emergency equipment (fire extinguishers, wheelchairs, respirators).
• Ability to lift ~50 lbs and assist in emergency moves.
• Ability to perform required physical tasks and maintain high customer service.
• Ability to communicate clearly with guests and coworkers.
• Flexibility to work mornings, evenings, weekends and holidays.

Responsibilities

• Deliver Sonesta Service to guests and clients following G.U.E.S.T. standards.
• Perform security functions including fire prevention and safety checks.
• Investigate thefts, accidents and incidents on property.
• Prevent losses of company and guest property from theft or crime.
• Maintain a safe environment for guests and employees.
• Assist guests and colleagues with security and safety inquiries.
• Resolve guest and employee complaints or requests.
• Conduct floor patrols and secure facilities during off-hours.
• Monitor personnel activity to deter theft and crime.
• Complete reports for accidents or issues; report deficiencies for repairs.

Skills

Stamina

Grooming

Mobility

Safety procedures

Emergency equipment

Lifting 50 lbs

Guest service

Communication

Mornings/evenings/weekends

Job description

The Security Officer at Sonesta Denver Downtown is responsible for the safety of guests, employees, and visitors and for protecting hotel assets in line with corporate guidelines and local regulations. You will perform fire prevention, safety checks, investigations of incidents, floor patrols, and report writing, while maintaining a high standard of guest service and alert response.

This full-time, hourly position offers a pay range of $21.00 to $22.00 per hour and a comprehensive benefits