Guest Safety & Asset Protection Officer

Four Queens Hotel & Casino; Security (MD); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading hospitality venue in Maryland seeks a Security Assistant to assist guests, ensure compliance with safety regulations, and provide excellent customer service. Responsibilities include checking IDs, responding to emergencies, and interacting with law enforcement when necessary. The ideal candidate must be 21 or older, possess strong interpersonal and communication skills, and have a flexible schedule. This role requires standing for long periods and occasional lifting up to 45 pounds.

Qualifications

• Must be 21 years of age and able to obtain all required permits.
• Ability to respond quickly in emergencies.
• Professional appearance and positive public image.

Responsibilities

• Assist guests with directions and answer questions.
• Ensure compliance with safety and loss prevention policies.
• Interface with departments for superior guest service.
• Check identification for legal gaming access.
• Direct traffic and escort guests when necessary.

Skills

Interpersonal skills

Communication skills

Ability to handle stressful situations

Basic literacy in English

Knowledge of safety policies

Education

High school diploma or equivalent

Job description

A leading hospitality venue in Maryland seeks a Security Assistant to assist guests, ensure compliance with safety regulations, and provide excellent customer service. Responsibilities include checking IDs, responding to emergencies, and interacting with law enforcement when necessary. The ideal candidate must be 21 or older, possess strong interpersonal and communication skills, and have a flexible schedule. This role requires standing for long periods and occasional lifting up to 45 pounds.