Guest Rooms Supervisor: Elevate Cleanliness & Service

Hotel Equities; Baltimore (MD); On-site; USD 27,552 - 28,929; Full time

Benefits offered by this job

Vacation & Holiday Pay

401(k)

Employee Assistance Program

Life insurance

Reduced room rates

Job summary

Hotel Equities is seeking a Housekeeping Supervisor for the Delta Baltimore North in Baltimore, MD. The role focuses on maximizing guest satisfaction through supervising room cleaners, ensuring rooms meet company standards, and coordinating with other hotel departments to optimize guest experience.

The ideal candidate will have prior experience with major hotel brands and a High School diploma, with the ability to work a flexible schedule including nights and weekends.

Qualifications

• High School diploma /Secondary qualification or equivalent.
• Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.

Responsibilities

• Supervises room cleaners in the prompt and efficient housekeeping of customer rooms.
• Monitors quality of rooms by conducting and documenting inspections of cleaned rooms.
• Keeps record of room checkouts/stay overs, submits records to housekeeping every day.
• Coordinates housekeeping work with related departments such as front desk, engineering, banquet services and room services.

Skills

Staff supervision

Guest service

Communication

Quality inspections

Education

High School diploma

Job description

Hotel Equities is seeking a Housekeeping Supervisor for the Delta Baltimore North in Baltimore, MD. The role focuses on maximizing guest satisfaction through supervising room cleaners, ensuring rooms meet company standards, and coordinating with other hotel departments to optimize guest experience.

The ideal candidate will have prior experience with major hotel brands and a High School diploma, with the ability to work a flexible schedule including nights and weekends.