Guest Room Team Lead & Training Coach

Boyd Gaming Corporation; Las Vegas (NV); Presencial; USD 28.000 - 36.000; Jornada completa

Descripción de la vacante

Boyd Gaming Corporation is seeking a Trainer for Guest Room Attendants in Las Vegas. You will lead training, delegate daily tasks, and ensure rooms are cleaned to company standards. This on-site role requires strong customer service and supervisory capabilities to support a busy hotel environment.

You will perform room inspections, update statuses, and coordinate with housekeeping for repairs, while responding quickly to guest requests and maintaining safety protocols.

Formación

• Excellent customer service and communication skills.
• Must be able to stand and walk for majority of shift.
• Knowledge of chemical safety in cleaning preferred.

Responsabilidades

• Ensure the security of guest rooms and their contents.
• Establish and delegate work assignments to Guest Room Attendants.
• Train and coach Guest Room Attendants on cleaning standards.
• Perform inspections to ensure standards are met.
• Update room status and complete paperwork.
• Notify housekeeping of repairs needed.
• Handle guest requests promptly.
• Other duties as assigned.

Conocimientos

Customer service

Communication

Educación

High school diploma or equivalent

Descripción del empleo

Boyd Gaming Corporation is seeking a Trainer for Guest Room Attendants in Las Vegas. You will lead training, delegate daily tasks, and ensure rooms are cleaned to company standards. This on-site role requires strong customer service and supervisory capabilities to support a busy hotel environment.

You will perform room inspections, update statuses, and coordinate with housekeeping for repairs, while responding quickly to guest requests and maintaining safety protocols.